Senior Information Technology Process Analyst

Company:

The Boeing Company is currently seeking a Senior Information Technology Process Analystto join the team in Chicago IL.

The Simplify and Streamline Information Digital Technology & Security (IDT&S) team is seeking an experienced Process Excellence Lead responsible for identifying and driving improvements for employee experience and transforming the way we work across the IDT&S organization.

We are seeking an experienced Process Excellence Lead who specializes in defining and optimizing IDT&S processes through Value Stream Mapping (VSM). This role will lead using clear communication and LEAN principles to reduce friction and empower employees to work more efficiently and effectively.

The ideal candidate will lead end-to-end process discovery mapping and improvement initiatives translating findings into actionable addition you will craft targeted communications for various IDT&S roles (e.g. developers operations security product managers project management) to clearly convey improvement work demonstrations and benefits. You will collaborate with cross-functional IDT&S teams to drive measurable improvements sustainment and stakeholder engagement across the organization.

Position Responsibilities:

• Lead value stream mapping efforts to visualize current-state processes identify bottlenecks inefficiencies and non-value-added steps
• Define and design future-state processes and roadmaps that improve cycle times quality and customer value
• Facilitate workshops and interviews with IT stakeholders to gather requirements validate insights and socialize improvement opportunities
• Develop and socialize clear role-tailored communications that explain improvement work benefits and changes to different IT audiences
• Translate process insights into actionable recommendations metrics and governance mechanisms
• Collaborate with process owners product managers developers operations security and other IDT&S teams to implement changes and monitor outcomes
• Measure impact using relevant KPIs (lead time cycle time throughput defect rates deployment frequency etc.) and report progress to leadership
• Mentor and coach teams on Lean Agile Six Sigma and VSM methodologies as needed

BasicQualifications (Required Skills/Experience):

• 5 years experience with processes analysis processes development and process improvement
• 3 years experience with Value Stream Mapping
• 5 years experience communicating with technical experts and explaining difficult technical concepts to non-technical business users
• 3 years experience do you have in business and/or organizational change management

Preferred Qualifications (Desired Skills/Experience):

• Excellent written and verbal communication skills with the ability to create clear concise communications tailored to different IDT&S roles
• Proficiency with process documentation tools and data analysis and familiarity with ITIL/DevOps concepts a plus
• Lean certification
• Experience with enterprise IDT&S environments DevOps practices software delivery pipelines and IDT&S operations.
• Familiarity with ITSM frameworks (ITIL) and security/compliance considerations within IT processes.
• Experience producing role-specific communications for audiences such as developers operations/DevOps security PMs and executives.
• Experience leading large-scale process improvement programs or transformation initiatives.
• Strong storytelling ability: turning data and process maps into compelling narratives for leadership and teams.
• Experience with change impact assessments training material development and adoption tracking

Conflict Of Interest:

Successful Candidates for this job must satisfy the Companys Conflict Of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.

Pay Transparency & Total Rewards:

At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.

Salaries are based upon candidate experience and qualifications as well as market and business considerations.

Summary Pay Range: $128350 $173650

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

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