ESIS Senior Claims Representative, AGL (Bodily Injury)

ESIS is seeking an experienced Auto General & Liability (AGL) Claims representative for the Tampa FL office. The person in this role will handle and maintain all AGL claims and file reviews under general supervision of a supervisor and as part of the ESIS team.

Under the direction of the Claims Team Leader investigates and settles claims promptly equitably and within established best practices guidelines.

Duties include:

• Work independently with limited supervision to receive assignments review claim and policy information and determine policy obligations as appropriate for the line of business.
• Contact interview and obtain statements (recorded or in person) from insured parties claimants witnesses medical professionals legal representatives law enforcement and other relevant individuals to gather necessary claim information.
• Arrange for appraisal of damaged property.
• Review and evaluate property damages.
• Assess facts obtained during investigations to determine the extent of liability and the companys obligations under the policy contract.
• Prepare reports on investigations settlements claim denials and evaluations of involved parties.
• Set reserves within authority limits and recommend reserve changes to the Team Leader.
• Review the progress and status of claims with the Team Leader discuss challenges and recommend solutions.
• Prepare and submit unusual or potentially undesirable exposures to the Team Leader.
• Assist the Team Leader in developing improved methods for handling claims.
• Settle claims promptly and fairly.

• Minimum of three years of claims handling experience demonstrated through career progression within the company or a similar organization.
• Proven ability to work independently with minimal supervision from a Team Leader.
• Advanced technical knowledge of claims handling processes and terminology.
• Excellent negotiation skills.
• Strong communication and interpersonal skills for effective interactions with claimants customers insured parties brokers attorneys and other stakeholders regarding losses.
• In-depth knowledge of the companys products services coverages and policy limits as well as a thorough understanding of claims best practices.
• Comprehensive understanding of applicable state and local laws relevant to the line of business managed.
• Exceptional customer service skills.

An applicable resident or designated home state adjusters license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESISs employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.

The pay range for the role is $76000 to $109000. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

ESIS a Chubb company provides claim and risk management services to a wide variety of commercial clients. ESIS innovative best-in-class approach to program design integration and achievement of results aligns with the needs and expectations of our clients unique risk management needs. With more than 70 years of experience and offerings in both the U.S. and globally ESIS provides one of the industrys broadest selections of risk management solutions covering both pre- and post-loss services.