Operations Associate

We are looking for a detail-oriented and proactive Operations Associate to support daily warehouse and operational activities at our Singapore fulfillment hub. The role covers inbound inventory management returns processing inventory organization and cross-team operational support. Youll be working closely with the Operations Manager and collaborating across departments in a fast-paced e-commerce environment.

What Youll Do

Inbound and Inventory Management

• Manage inbound purchase orders including quantity tallying quality checks and receiving inventory into the system
• Maintain and organize warehouse bin locations to ensure inventory accuracy and operational efficiency
• Support stocktake activities and help resolve basic inventory discrepancies
• Flag and escalate inbound shipment issues to the appropriate team member

Returns Processing

• Handle returns order management and ensure accurate processing and inventory reconciliation

Outbound Fulfillment Support

• Assist the outbound fulfillment team during sales periods and peak operational periods
• Support coordination with shipping carriers and help monitor shipment progress

Reporting and Documentation

• Perform basic operational reporting and data analysis using Google Sheets this includes Pivot Tables data imports and exports lookups and filtering
• Track operational data such as order fulfillment times mispick/mispack rates and shipping updates
• Maintain organized records of shipping documentation trackers and SOPs

Cross-team and Administrative Support

• Support internal stakeholders with ad hoc operational requests and coordination
• Assist in keeping warehouse processes organized and compliant with company policies and shipping regulations
• Perform other tasks as assigned by the Operations Manager

Who You Are

• 23 years of experience in operations logistics warehouse or supply chain; e-commerce experience is a plus
• Bachelors degree graduate in Logistics Supply Chain Data Analytics Business Administration or a related field is preferred
• Proficient in Google Sheets Pivot Tables formulas data imports and basic analysis are things you actually use not just know in theory
• Prior experience with WMS inventory ERP systems or platforms like Shopify or WooCommerce is a plus
• Strong attention to detail especially when handling physical inventory and documentation
• Comfortable doing hands-on warehouse work as part of your day-to-day responsibilities
• Good organizational and time-management skills; able to manage multiple tasks in a fast-paced environment
• Clear communicator and team player; comfortable working across functions
• Mandarin proficiency is a strong advantage particularly for supplier coordination
• Proactive reliable and takes ownership of your work
• Own transportation arrangements for commuting to Singapore are preferred for MY-based applicants

About Ask & Embla and Ambi

Who We Are:

Ask & Embla is a rapidly growing jewelry brand born from alternative subcultures shaped by punk goth and music movements. Were based in Singapore with a collective following of more than 850000 across our social media channels. Our growth continues with the launch of Ambi our piercing-focused jewelry brand which carries the same spirit of self-expression as Ask & Embla.

As e-commerce brands we ship internationally to a diverse customer base and we are proud to be one of the leading brands worldwide in the alternative jewelry space. Were passionate about creating a company that brings out the best in everyone where individuals love to work and grow as a team. That means constantly learning building new things staying flexible about how and where we work and empowering each other to do the proudest work of our lives.

Ask & Embla and Ambi are led by an ex-Googler and ex-Amazonian supported by dozens of team members across multiple countries. Were building the foundation to expand into several business verticals beyond e-commerce while continuing our operations to fulfil thousands of orders each month.

Ready to Join Us

If youre a results-oriented professional who thrives in a fast-paced environment we encourage you to apply!

Learn More about Ask & Embla and Ambi:

Website - - - - - Work With Us

We learn and build fast together united not only by the purpose and passion of creating beautiful expressive and sustainably made jewelry but also by a community that celebrates freedom in self-expression. Everyone deserves to be fully themselves and our jewelry designs are contemporary emblems that let them do so with pride.

Job Details

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• Health insurance
• Dental insurance
• Paid time-off
• Employee discounts
• Professional development opportunities

Schedule:

• Day shift

Location:

• Singapore - 30 Kallang Pl Singapore 339159 #07-08