Head of Marketplace, Denmark

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

About the Role

The Director Marketplace owns end-to-end marketplace performance across a defined portfolio of markets.

You are accountable for growth profitability and overall marketplace health. You operate with full ownership of the P&L and are responsible for balancing demand supply delivery quality customer experience and financial performance at scale.

This role leads through influence; working cross-functionally across Merchant Operations Marketing Support Finance and Product to drive sustainable results. The role does not include direct reports.

What Youll Be Doing

Own P&L and Performance

• Own the Rx P&L across assigned markets
• Deliver against core OKRs like GOV revenue VP and contribution margin as well as the right inputs: selection quality and affordability.
• Lead weekly and monthly performance reviews
• Identify growth opportunities and operational risks and drive action

Own Marketplace Health

• Act as the accountable leader for marketplace health
• Balance supply and demand to maintain a strong customer experience and healthy unit economics
• Make system-level trade-offs that may impact multiple functions
• Ensure short-term execution supports long-term structural strength

Drive Cross-Functional Execution

• Align stakeholders across Commercial Operations Marketing Support Finance and Product
• Set clear priorities and ensure disciplined execution
• Influence resource allocation and strategic focus allocate capital according to priorities for your markets
• Remove roadblocks and escalate structural issues when needed

Build and Scale the Marketplace Playbook

• Lead geographic expansion and market management initiatives
• Strengthen merchant assortment and commercial performance
• Drive self-delivery readiness and operational preparedness
• Unlock growth through occasion-based strategies and day-part expansion
• Codify and scale best practices across markets

Act as a Culture Carrier and Representative

• Role model Wolts values and leadership principles
• Lead with ownership transparency and accountability
• Represent Wolt externally when needed with partners and stakeholders and the media

Take ownership in existential situations

• At times our business faces unpredictable challenges without a clear DRI to begin developing a solution.
• In moments like that take ownership of the situation either yourself or by appointing a DRI.
• Follow up to make sure the situation gets resolved.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.