Contract Manager, Operations & Health Data Analytics (12 months contract)

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

Job Responsibilities:

1. Data Engineering & Asset Development

• Architect and maintain centralised trusted data assets across Underwriting & New Business Operations Claims and Health.
• Build and orchestrate ETL/ELT pipelines adopting modular testable and reusable components.
• Implement data quality lineage and governance frameworks ensuring auditability and transparency.

2. Code & Pipeline Management (IT Best Practices)

• Introduce and enforce version control branching strategies CI/CD pipelines and code review processes.
• Drive adoption of Databricks SQL Python or Sparkbased frameworks aligned with enterprise tech direction.
• Establish reusable templates coding standards and documentation processes for scalable team development.

3. Analytics & FWA Enablement

• Act as the custodian of all FWA rules and detection mechanismsincluding JET engines redflag libraries and GHO toolingmanaging them systematically to ensure full traceability transparency and auditability
• Partner with Claims SMEs to embed analytics into BAU workflows and strengthen endtoend monitoring.

4. Automation & Operational Efficiency

• Lead automation initiatives to retire manual reporting streamline repetitive tasks and integrate operational dashboards.
• Develop Power BI or equivalent selfservice reportsproductionised governable and refreshsafe.

5. CrossFunctional Collaboration

• Work closely within Operations as well as Technology & Product teams
• Partner with IT Architecture and Data Governance to ensure compliance with enterprise standards.
• Act as a liaison between business users and technical teams translating operational needs into scalable solutions.

Job Requirements:

• Strong knowledge of data engineering SQL Databricks pipelines and cloudbased analytics platforms.
• Experience with software development practices including CI/CD DevOps workflows and structured SDLC.
• Proficiency in Python Spark or equivalent analytics toolsets.
• Experience as a technology-facing manager with exposure to solution delivery and productcentric teams
• Demonstrated ability to collaborate across departments.
• Comfort working in complex enterprise systems and supporting technology adoption.
• Strong analytical and problemsolving skills.
• Excellent communication skills especially interpreting business requirements into technical solutions.
• Experience in Claims Health Operations or FWA analytics is an advantage (but not mandatory if strong technical background is present).

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.