Communications & Health Education Supervisor

Agency

Dept of Health and Human Services

Division

Public Health

Job Classification Title

Electronics Technician III (NS)

Position Number

Grade

NC13

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

The Communications & Health Education Supervisor supervises the Communications Unit within the North Carolina Public Health Preparedness and Response Branch and supports statewide public health emergency communication efforts. The role manages the development and coordination of unified public health emergency risk messaging education materials and communication strategies. It oversees the creation maintenance and operation of information and communications platforms used during routine and emergency response activities.

This position requires responsiveness to after-hours recall and occasional overnight travel to meet operational needs. The Communications & Health Education Supervisor also includes direct supervision of one Health Educator.


Key Duties Include:
- Supervises daily operations and strategic direction of the Communications Unit to support division-wide public health preparedness activities.

- Develops coordinates and delivers unified risk communication and public health emergency messaging for diverse audiences.

- Oversees planning development and maintenance of communications platforms used for emergency response and routine information dissemination.

- Produces and reviews public-facing communication materials to ensure accuracy consistency and adherence to established standards.

- Coordinates emergency communication activities during after-hours recall including rapid message development and dissemination.

- Provides supervisory leadership to one Health Educator including workload coordination performance feedback and professional development support.

- Ensures communication workflows and tools remain functional updated and aligned with emergency management requirements.

- Collaborates with internal and external partners to support integrated public information activities during public health incidents.

- Monitors communication processes for quality accuracy and timeliness implementing improvements as needed.

- Supports readiness and operational communication capabilities through participation in planning exercises and response activities.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $50088.00 - $87654.00

Recruitment Range: $50088.00 - $68395.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is 100% Federally Funded

This Position Is Eligible / Possible For A Hybrid Work Option

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events

About the NC Division of Public Health (DPH):
The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state.

About Preparedness and Response (PHP&R):
Public Health Preparedness and Response (PHP&R) is the branch of the North Carolina Division of Public Health (DPH) within DHHS that monitors and strengthens the abilities of our public health and healthcare systems to protect the public health in disaster situations such as disease epidemics chemical and radiological releases severe weather and natural disasters.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit the website forState Benefits.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.

• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.

• Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.

• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  Veterans and National Guard Preference

  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.

  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

  CONTACT INFORMATION

  If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  Associates degree in electronics from an appropriately accredited institution and three (3) years of progressive experience in the repair and maintenance of complex electronic systems including some responsibility for the design of electronic apparatus

  OR

  An equivalent combination of training and experience.

  Based on the nature of work performed may require appropriate licensure by the governing board or commission.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Tresha Walker

  Email: