Scheduling Coordinator
Kentwood, MI - USA
Job Summary
Scheduling Coordinator Remote
Intertek a leading provider of quality and safety solutions to many of the worlds top-recognized brands and companies is actively seeking aScheduling Coordinatorto join our Business Assurance team Remote. This is a fantastic opportunity to grow a versatile career in Business Assurance.
Interteks Business Assurance team goes beyond testing inspection and certification to look at the underlying elements that make a company and its products successful. Our assurance solutions provide confidence and total peace of mind that a clients operating procedures systems and people are functioning properly to provide a competitive advantage in the is continually innovating and evolving to reduce risk for consumers brands and organizations in every sector and industry around the go beyond Testing Inspection and Certification of products: we are a Total Quality Assurance Provider to industries Purpose: Bringing quality safety and sustainability to life.
What are we looking for
TheScheduling Coordinatoris responsible for supporting the Business Assurance business line by organizing and coordinating the daily scheduling of audits between clients and auditing staff and assigning qualified auditors per industry requirements.
Shift/Schedule: Monday-Friday 8am to 5pm
Salary & Benefits Information
The base wage or salary range for this position is $23.50 - $24.52. Individual compensation packages are based on a variety of factors unique to each candidate including skill set experience qualifications and other job-related reasons.
In addition to competitive compensation packages when working with Intertek you can expect benefits including medical dental vision life disability 401(k) with company match generous vacation / sick time (PTO) tuition reimbursement and more.
What youll do:
Attend the required trainings.
Daily scheduling of audits on internal and external platforms.
Schedule with qualified auditors using judgment based on qualification (APSCA required level approved clusters/industries approved countries etc.) logistics financial impact and time.
Daily telephone and email interaction with clients auditors and other relevant staffs (reviewers audit managers etc.).
Able to handle a high volume of communication and requests from clients and colleagues.
Track and analyze issues related to scheduling activities.
Prepare assignment and confirmation letters to clients and auditors.
Update/remind auditors on program changes
Provide program technical support to auditors
Track the submission of reports
Perform technical and quality review of audit reports including alerts supplementary reports etc.
This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Minimum Requirements & Qualifications:
High School Diploma is required.
Ability to interact with clients and staff.
Proven attention to details.
Experience with Microsoft product suite (Outlook Word Excel etc.) and the Internet.
Experience with electronic databases and web-based systems is preferred.
Excellent oral and written communication skills.
Ability to obtain evaluate and act upon information.
Ability to meet deadlines and work well under pressure.
Ability to work alone and as a team player.
Good understanding of confidentiality.
- This is a remote position; however applicants must reside in and be able to legally work in the United States.
Preferred Requirements & Qualifications:
- College degree is preferred.
Minimum of 2 years in customer service working directly with customers and office staff.
- Knowledge of Social Audits is preferred.
- Technical willingness (will be educated on industry requirements review criteria etc.).
Intertek: Total Quality. Assured.
Intertek is a world leader in the Quality Assurance market with a proven high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion pace and precision we work to exceed our customers expectations while engaging with our employees to be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
We Value Diversity
Interteks network of phenomenal peopleare our greatest assets and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.
For individuals with disabilities who would like to request accommodation or who need assistance applying please email or call 1- (option #5) to speak with a member of the HR Department.
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Required Experience:
IC
About Company
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' oper ... View more