Client Experience Lead
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Job Location:
Nottingham - UK
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Client Experience Lead you will be the main point of contact for allocated clients ensuring they receive a high-quality personalised service. You will conduct service reviews manage and update care plans support care professionals and proactively address any concerns to maintain excellent client satisfaction.
Qualifications :
- Experience within the care sector
- Supervisory or coordination experience preferred
- Experience with care planning and medication (MAR charts)
- Good IT skills and confidence using care systems
Additional Information :
- Full UK driving licence and access to a vehicle required
- Participation in an on-call rota (evenings/weekends) required
- Enhanced DBS check required
- Opportunities for training and development
Remote Work :
No
Employment Type :
Full-time
About Company
Home Instead is the worlds leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CARE Professional t ... View more
