Client Director Insights

As a Director youll leada team of Associate Directors Client Managers ACMs and Analysts; guiding and coaching them to support clients to analyze data through the use of NIQ tools and servicesbased on NIQ standards and service models to ensure clients are delivered insights on industries markets and consumers so that they make informed business decisions. Responsible for driving NIQs CS Industry Insights mission for their team through the delivery of Thought Leadership and accountable for the on-target delivery of team KPIs. 

Responsibilities: 

• Lead a team of analytics (junior and senior) associates successfully; guiding coaching and developing teammembers; providing them with timely feedback and recognition on performance to ensure the team demonstrates highstandards of performanceandprofessional competencies. 
• Manage key client relationships and  deliver excellent insights & service as marked by our client facing KPIs. 
• Own CS Industry Insights mission for his/ her team through the delivery of Thought Leadership. 
• Ensure the team delivers as per the relevant KPIs/ success metrics. 
• Partner closely with the Account Leadto transform the customer experience for all the clients of his/her team. 
• Drive Service Model and JBPs execution strongly. 
• Ensure all team members complete the Academy in time and with success developing probing skills to identify and uncover the most important businessquestions for their clients & hold the team accountable for the delivery of insights as per Academy learnings. 
• Continuously guide and coach the team in utilizing and visualizing the most relevant data for developing strategicallyimpactful presentations full of insights and proactiverecommendations. 
• Manage or guide his/ her team to manage clients expectations in project scoping prioritization time management and adhering to JBPpriorities. 
• Demonstrate and guide team on solid question probing skills to identify anduncover the most importantbusinessquestions for client(s). 
• Lead generation: Display a full understanding of all NIQ portfolio of services and products as well as incremental offeringsand identify create and convert opportunities to incremental sales throughstrong client relationships &partnerships with account leads. 
• Proactively partner with necessary senior stakeholders to prevent potential roadblocks and toremove them whentheyarise. 
• Drive customer satisfaction ensuring the team delivers thebest-in-classanalyses and relevant and impactfulinsights. 
• Be a bi-lingual (CPSRMS) team leader / strategist: 
  • Demonstrate an everyday Consumer- driven marketing culture 
  • Probe and provoke clients to more business questions toanalyzeconsumer behavior 
  • Generate CPS Leads (upsell contracts ad-hoc) 

#LI-Hybrid

Qualifications :

• 10 years of experience in the CPG industryand/or related sales category management marketresearch. 
• Solid experience working with data analytics leveraging tools such as Discover RMS databases etc. 
• Prior experience with NielsenIQ(or similar) solutionspreferred in the analytics space including POS/Paneldata. 
• Experience in leading or coaching high performance teams. 
• Strong strategic and analytical mind with excellent numerical skills. 
• Knowledge of Microsoft Excel PowerPoint and Google Sheets/Slides. 
• Digital savvy and AI First mindset.
• Fast learner of concepts/ tools/ analyses. 
• Display the ability to incorporate deep industry knowledge and Thought Leadership into analyses. 
• Proficiency in pulling analyzing and incorporating all NIQ data sources that are relevant to the client(s)  i.e. RMS Homescan Omni Spectra etc. 
• Proficiency in utilizing Discover and helping diminish/eliminate client concerns & roadblocks in order to drive usage. 
• Ability to coach others in data analysis and working with the NIQ tools. 

Additional Information :

This role has a market-competitive salary with an anticipated base compensation of $114800 - $150000. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment comprehensive health insurance industry-leading parental leave life insurance education support and more.

US Benefits

• Comprehensive healthcare plan (medical Rx dental and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time