Customer Service Assistant (Hospitality)

Overview

We are looking for a positive and reliable Customer Service Assistant (Hospitality) to join our front of house team within a busy workplace catering environment.

This is a customer facing role where you will support the day to day running of the restaurant coffee shop and hospitality services. You will play a key part in delivering a welcoming efficient and professional service.

Experience is helpful but attitude is more important. We are looking for someone who is willing to learn takes pride in their work and enjoys being part of a team.

Key Responsibilities

• Support the setup and service of food counters and hospitality areas
• Serve customers in a friendly professional and efficient manner
• Maintain high standards of food presentation and display at all times
• Keep all service areas counters and dining spaces clean tidy and well stocked
• Be visible and approachable during service responding quickly to customer needs
• Build a good understanding of the food offer to confidently assist customers
• Work across different service areas as required to support the team
• Follow all food safety health and safety and hygiene standards
• Complete cleaning tasks in line with daily and weekly schedules
• Work collaboratively with colleagues to ensure a smooth and efficient service

What Were Looking For

• A positive attitude and willingness to learn
• Good communication and customer service skills
• Reliable punctual and able to work as part of a team
• Good attention to detail and organisation
• Flexible approach to working across different areas

Working Environment

You will be based within a large modern workplace catering operation including a high volume staff restaurant coffee shop and hospitality services.

Additional Information :

About Us

BaxterStorey is one of the UKs leading contract caterers delivering fresh innovative food across Business and Industry.

We work closely with our clients to create tailored food experiences that suit each workplace from busy staff restaurants to high quality hospitality.

What We Stand For

Sustainability
We are committed to responsible sourcing and reducing our environmental impact in everything we do.

Nutrition
We believe good food supports wellbeing. Our meals are freshly prepared balanced and made with quality ingredients.

Food Innovation
From themed events and tasting tables to chef demonstrations and food theatre we create dining experiences that are engaging creative and enjoyable.

Our People

Our people are at the heart of our business. We invest in training and development to help our teams grow build confidence and progress in their careers.

Were not looking for perfection. If youre motivated positive and willing to learn well support you to reach your potential.

Inclusion and Diversity

We are proud to be an inclusive employer and welcome applications from all backgrounds.

We are committed to creating a workplace where everyone feels respected supported and able to be themselves. Our ambition is to set the standard for inclusion within hospitality.

Important Information

• This role is subject to satisfactory references
• A DBS check is required due to the nature of the site

Ready to Join Us

If youre enthusiastic willing to learn and want to be part of a supportive team wed love to hear from you.

Remote Work :

No

Employment Type :

Full-time