Lead Product Manager Platform Product Onboarding

Experian Software Solutions (ESS) are seeking a Lead Technical Product Manager to own and evolve the product onboarding and integration experience for the Ascend platform.

This role focuses on the technical mechanics of onboardingensuring that integration points are accessible scalable and designed for reuse. You will define and drive a roadmap to create a frictionless self-service onboarding experience for internal teams and external partners.

You will influence and algin multiple product and engineering teams.

This is a Hybrid Nottingham or London based role (40% in the office) reporting to the Head of New Products Integration.

Key Responsibilities

Platform Onboarding & Integration Design

• Define and evolve the end-to-end onboarding journey (discovery integration go-live) ensuring consistency scalability and reuse.
• Identify and unlock critical integration points required to onboard products efficiently onto the platform.
• Establish standardised integration patterns reference architectures and onboarding playbooks.

Technical Product Ownership

• Own the roadmap for onboarding tooling and developer experience including documentation sandbox environments and self-service capabilities.
• Partner with Architecture and Engineering to ensure onboarding aligns with platform standards (API-first microservices event-driven design).

Cross-Functional Delivery & Influence

• Lead delivery through influence rather than direct ownership coordinating across multiple engineering and platform teams.
• Act as a central point of alignment for onboarding initiatives across Product Engineering Architecture and Commercial teams.

Demand Management & Prioritisation

• Define structured intake and prioritisation frameworks for onboarding demand.
• Balance short-term integration needs with long-term platform scalability and strategic value.

Data-Driven Optimisation

• Define and track onboarding KPIs (e.g. time to integrate cost per integration reuse developer satisfaction).
• Use data and insights to drive continuous improvement and transparency.

Automation & AI Enablement

• Identify opportunities to leverage automation and AI (including agentic AI approaches) to enhance onboarding and integration workflows.
• Drive initiatives that reduce manual effort improve quality and accelerate time-to-market.

Qualifications :

• Experience in Product Management or Technical Product Management.
• Proven experience working on platforms APIs SDKs or integration-focused products & architectures.
• Experience operating in matrix environments
• Understanding of microservices event-driven systems and data integration patterns.
• Experience designing scalable reusable platform capabilities.
• Experience tracking onboarding KPIs (e.g. time to integrate cost per integration reuse developer satisfaction).
• Understanding of AI and how to build AI capabilities into a platform at scale.

Additional Information :

Benefits package includes:

• Great compensation package and discretionary bonus plan
• Core benefits include pension bupa healthcare sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Remote Work :

No

Employment Type :

Full-time