Freight Customer Service Associate (MNX)
Job Summary
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities experience our rewarding culture and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Every day our team around the world comes together to deliver supplies that extend lives expedite recovery efforts and enrich experiences. We start by understanding what were shippinghow its uniqueand why a one-size-fits-all solution wont work. Then MNX combines the right people partnerships and technology to ensure the on-time delivery of high-value shipments worldwide. Whether your priority is safety and security temperature monitoring customs clearance cost certainty or all the above; we create a logistics plan that helps you accomplish your goals.
Job Responsibilities
Process customer orders and shipment routings
Respond promptly to customer inquiries related to shipment tracking routings quotations and booking confirmations
Handle import and export shipment documentation for Singapore and broader APAC operations
Perform order processing and shipment management using MNX Transportation Management System (TMS) and CargoWise (C1)
Coordinate shipments and manage daytoday operational requirements to ensure smooth execution
Process endtoend Singapore airfreight import and export documentation (full cycle)
Perform general administrative duties including data entry and document filing
Participate in company projects and carry out additional tasks as assigned
Job Requirements
Possess a Diploma in Logistics/Supply Chain or related fields
At least 1 year of freight forwarding experience preferred though in-depth training will be provided to entrylevel candidates.
Prior experience in critical logistics cold chain operations biopharmaceuticals medical devices or clinical trials logistics is an advantage
Proficient in Microsoft Office 365 applications (Word Excel Outlook etc.)
Prior experience with CargoWise or ParcelLogic TMS is an advantage
Able to work independently with minimal supervision as well as collaboratively within a team environment.
Willing to work on rotating shift (whereby off/rest day may not necessarily be on weekends).
Comfortable to support overtime where required
Employee Type:
UPS is committed to providing a workplace free of discrimination harassment and retaliation.
Required Experience:
IC
About Company
United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficien ... View more