Senior Account Manager

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Established in 2004 OLIVER is the worlds first and only specialists in designing building and running bespoke in-house agencies and marketing ecosystems for brands.

We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of TheBrandtechGroupwereat the forefront ofleveragingcutting-edgeAI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Senior Account Manager

Location:Toronto Canada In office / Hybrid

About the role:

Inside GroupIdeasislooking for a drivenSeniorAccount Manager to join our award-winning in-house creative content and production agency. Thisisntyour typical AM gig youllbe a critical part of the teams growth helping drive campaigns from first spark to final delivery and shaping howgreat workgetsmade.Youllmanage the day-to-day client relationship butyoullalso have a seat at the table when it comes to pushing creative thinking unblocking teams and spotting opportunitiesto do something new and memorable. Ifyourethe type who cares about the work as much as the process whoisntafraid toaskwhy notandwho gets a thrill from a fast-moving ever-evolving environment this role is for you.

***This role is based in Toronto with a hybrid schedule (in office 2 days a week).

What you will be doing:

• Take charge of the smooth delivery of campaigns from planning and creative development through to final production ensuring projects stay on track on budget and on brand
• An understanding of the importance of working within brand guidelines the business/their needs expectations and requirementstoprovide the best service and solution through close partnership in the key market.
• Act as the day-to-day point of contact forclients building strong relationships andanticipatingtheir needs
• Delivering projects with support from the Project Management including: Interrogating job requests and creating production ready briefs for design.
• Providing clear on-brief direction to creative and working withteamthrough every step of a project to ensure client asks are met/covered.
• Help lead cross-functional teams (strategy design copy production) to deliver impactful creative work.
• Identifyopportunities for account growth and bring proactive ideas to clients and team championing new ways to drivebusiness forward.
• Work closely with your counter parts and the Business Director to develop and implement strategic campaign plans.
• Prepare client proposals scopes of work and project budgets ensuring all work meets the highest standards.
• Mentor junior team members sharing knowledge and helping them develop their skills.
• Keep a sharp eye on timelines resources and deliverables and flag issues before they become roadblocks.
• Champion the creative process inspiring teams guiding clients and making sure every brief is clear and ambitious.
• Manage the system for obtaining client feedback in a structured manner reporting any concerns or creative and/or growth opportunities to the Business Director.
• Identifyand troubleshoot workflow or asset management system concerns.
• Promote collaboration transparency and a solutions-first mindset within the team.

What you need to be great in this role:

• 4-6 years of experience in an account management role in advertising creative or marketing with a proven record of managing client relationships and delivering campaigns.
• Experience working on digital social and video projects for major brands.
• Strong ability to plan prioritize and juggle multiple projects in a fast-paced environment.
• Persuasive communicator both written and verbal with the confidence to challenge and inspire clients and teams
• Team player who thrives in a collaborative setting butisntafraid to take the lead when needed
• Deep understanding of creative processes digital platforms and production workflows
• Meticulous attention to detail you never let the small stuff slide
• Solutions-oriented and upbeat with a genuine passion for creative work and business results - a natural-born leader
• Experience mentoring or supporting junior team members is a plus
• Experience working with CPG brands is a plus
• Fluency in Englishrequired; French is a bonus but notrequired

At the time of thisposting the base salary for this position may range from$8925000.00to$99750.00 CAD.Individual compensation varies based onjob relatedfactors including location business needs level of responsibility experience and qualifications. The range listed is just onecomponentof OLIVERs total compensation package.

Req ID:17395

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries ofwhatspossible

BeInspirationalto do groundbreaking work

Bealways learningand listeningto understand

BeResults-focusedto exceed expectations

Beactively pro-inclusive and anti-racistacross our community clients and creations

OLIVER is committed to advancing Diversity Equity and Inclusion (DEI). We actively work to create equal opportunities for everyone and our DEI initiatives are woven into the fabric of our ambitious environmental goals around sustainability and have committed to be net zero by 2030. We expect everyone to contribute to our missionembedding sustainability into every department and through every stage of the project lifecycle.

Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential and individual differences are valued and respected. All suitable applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodiversity disability status or any other characteristic protected by local laws.

If you need us to make any adjustments to make your application processeasierplease let us know by

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.