German Customer Support in Greece

Do you enjoy helping people and delivering excellent customer service experiences

Become part of a diverse international team based in Greece where you will support customers worldwide by providing dependable solutions clear communication and a seamless service experience.

Role Overview:

As a Customer Support you will be the primary contact for customers across multiple communication channels. You will manage inquiries resolve issues effectively and ensure that every customer feels supported informed and valued throughout their journey.

Key Responsibilities:

• Respond to customer inquiries via phone email and chat
• Support customers with questions about accounts services and product features
• Offer clear instructions and step-by-step assistance when required
• Address and resolve issues with empathy professionalism and a solution-oriented mindset
• Record customer interactions and resolutions accurately in internal systems
• Recognize complex or sensitive cases and escalate when appropriate
• Work closely with internal teams to maintain consistent high-quality service delivery

Requirements:

• Language Skills: Fluent in German (C1/C2 level) and English (B2 level)
• Eligibility: EU citizenship or valid Greece residency card
• Skills: Strong analytical creative and communication abilities
• Mindset: Professional detail-oriented proactive and eager to learn and grow in the Travel field

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience recognising and rewarding your contributions
• Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
• Relocation Package: Receive support if relocating to ensure a smooth transition
• Remote Work: Enjoy the flexibility of working from home

Ready to take on this exciting opportunity Apply today and lets connect!