Customer Support Advisor
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Job Summary
Customer Support Advisor (Travel Support)
Location: Athens Greece (On-site)
Employment Type: Full-Time
Start Date: Immediate / As soon as possible
We are hiring Customer Support Advisors to join an international travel support team based in Athens Greece. This role focuses on delivering high-quality customer service in a fast-paced multicultural environment.
This opportunity is suitable for individuals who are ready to work in an international setting and enjoy assisting customers with travel-related inquiries.
Key Responsibilities
- Handle customer inquiries via phone email and chat
- Support customers with travel-related requests
- Provide clear and effective solutions
- Log and update customer information in internal systems
- Follow service procedures and escalate when necessary
- Ensure a positive customer experience
Requirements
- Strong English communication skills (C1 level required)
- Good communication and problem-solving skills
- Customer-focused mindset
- Ability to work in a structured environment
- Eligible to work in Greece
- Available to start immediately
What We Offer
- Relocation support for eligible candidates
- Training and onboarding program
- Private health and life insurance
- Performance-based bonus
- Paid annual leave
- International working environment
- Full-time role (40 hours per week)
We are currently shortlisting candidates for immediate placement. If you are interested in building your career in customer support within an international environment we would like to hear from you.
