Resident District Manager – Integrated Facilities Management

Role Overview

We are seeking a strategic and results-driven Resident District Manager (RDM) to lead a large-scale Integrated Facilities Management (IFM) portfolio supporting a multi-campus higher education environment.

This is a senior executive leadership role responsible for overseeing all aspects of campus facilities operations including physical plant custodial services grounds energy management environmental health & safety and capital projects.

The RDM serves as the primary executive liaison to university leadership including C-suite executives trustees and senior administrators ensuring the built environment fully supports academic excellence sustainability objectives and long-term capital strategy.

This role requires a highly experienced IFM leader with strong financial stewardship union workforce leadership and executive-level stakeholder influence.

Key Responsibilities

• Act as the senior executive point of contact for a complex multi-site university account
• Partner with university leadership to define and execute long-term facilities strategy capital planning and operational priorities
• Lead and manage a full Integrated Facilities Management organization (operations custodial grounds EH&S energy and construction)
• Oversee $9M combined operating and capital budgets ensuring financial discipline forecasting accuracy and contract compliance
• Develop multi-year capital plans and lifecycle asset strategies aligned with institutional goals
• Provide executive oversight of all campus operations ensuring safety reliability and service excellence
• Lead major construction renovation and infrastructure projects from planning through completion
• Manage and develop a large unionized workforce ensuring performance engagement and compliance
• Build strong relationships with C-suite leaders faculty staff students and labor representatives
• Ensure adherence to company policies operational standards and client expectations

Qualifications & Requirements

• Bachelors degree or equivalent experience required
• Minimum 5 years in a Director-level role (required)
• Minimum 10 years of experience in Integrated Facilities Management or large-scale complex operations preferred
• Proven experience in higher education or campus environments (required)
• Strong background in multi-disciplinary IFM operations (physical plant custodial grounds EH&S energy construction)
• Demonstrated ownership of multi-million-dollar operating and capital budgets
• Executive-level stakeholder management experience including direct engagement with C-suite or equivalent leadership
• Strong financial acumen including budgeting forecasting and contract governance
• Proven ability to lead unionized teams and large diverse operational organizations
• Exceptional communication and presentation skills in executive settings

Position Summary

The Resident District Manager serves as the central leadership authority for a complex multi-location university facilities account. This role ensures operational excellence financial performance client satisfaction and alignment between facilities operations and institutional goals. The RDM bridges corporate resources and on-site leadership teams to deliver consistent high-quality outcomes across all facilities disciplines.