Director of Facilities Senior Living
Farmington Hills, MI - USA
Job Summary
TheDirector of Facilities Senior Living Portfoliois a key leadership role responsible for driving operational excellence financial performance and resident satisfaction across multiple senior living communities. This position oversees maintenance operations physical infrastructure and safety standards while leading a team of Maintenance Directors and staff within a defined region. This role ensures all communities are safe well-maintained and operating efficiently supporting exceptional experiences for residents staff and stakeholders.
Key Responsibilities
Operations & Facilities Management
- Lead and support maintenance operations across multiple communities to ensure safe functional and well-maintained environments
- Collaborate with executive leadership to develop and execute facility strategies aligned with organizational goals
- Oversee preventive and corrective maintenance programs to ensure optimal system performance
- Ensure compliance with all local state and federal regulations and industry standards
- Monitor and respond to work orders to maintain high levels of resident satisfaction
- Conduct regular inspections of buildings grounds and common areas
- Lead safety programs including inspections training and emergency preparedness planning
- Manage capital projects repairs and renovationsensuring on-time and on-budget completion
- Oversee vendor and contractor relationships ensuring quality work and contract compliance
- Track and improve performance using key metrics (KPIs)
- Manage maintenance budgets and control costs effectively
- Maintain accurate records including CMMS tracking inspections and compliance documentation
- Ensure proper inventory management of maintenance supplies and equipment
Leadership & Team Development
- Build lead and develop high-performing maintenance teams across multiple locations
- Provide coaching mentoring and strategic direction to Maintenance Directors and staff
- Delegate responsibilities effectively to maximize productivity and efficiency
- Support performance management including goal setting evaluations and feedback
- Foster a positive inclusive culture aligned with company values
- Address employee relations matters including conflict resolution and corrective actions
- Promote ongoing professional development and training opportunities
Quality Assurance
- Conduct routine site audits and document findings
- Identify opportunities for process improvement and operational efficiency
- Ensure corrective actions are implemented for any compliance or performance gaps
Financial Management
- Develop and manage regional maintenance budgets to ensure financial performance
- Monitor expenses and identify cost-saving opportunities
- Review and approve invoices and capital expenditures
- Partner with finance teams on forecasting and reporting
- Support capital planning and long-term asset management strategies
- Assist in planning and executing major capital projects and new developments
Qualifications
Education & Experience
- High school diploma required
- Minimum of 7 years of experience in facilities management or related field
- Experience in senior living healthcare or multi-site operations preferred
Skills & Competencies
- Strong knowledge of building systems (HVAC electrical plumbing general maintenance)
- Excellent communication and interpersonal skills
- Strong leadership organizational and problem-solving abilities
- Ability to manage multiple priorities and meet deadlines
- Proficiency in Microsoft Office (Excel Word Outlook PowerPoint); TELS experience preferred
- Experience with CMMS systems preferred
- Ability to handle confidential information with discretion
Physical Requirements
- Ability to walk stand climb and perform physical tasks for extended periods
- Ability to lift up to 50 lbs
Travel
- Up to 50% travel required
Required Experience:
Director
About Company
Continuum Services provides expert facility management, specializing in landscaping, HVAC, asphalt, and building maintenance.