Employee Benefits Account Manager

Job Description

Employee Benefits Account Manager

Job Summary

Seeking a dedicated and experienced Employee Benefits Account Manager to support client relationships and deliver high-quality service. This role focuses on managing accounts ensuring client satisfaction and fostering strong long-term partnerships. The position requires a balance of independent work and collaboration along with occasional travel.

Responsibilities

• Manage and service a portfolio of employee benefits accounts ensuring client satisfaction and retention.

• Serve as the primary point of contact for clients addressing inquiries and resolving issues in a timely manner.

• Collaborate with internal teams to deliver tailored employee benefits solutions.

• Maintain accurate and up-to-date client records within benefits administration and agency management software.

• Stay informed on industry trends compliance requirements and regulatory updates to provide knowledgeable guidance.

• Assist with strategic initiatives including contributing to business planning and client growth efforts.

• Participate in team meetings training sessions and ongoing professional development opportunities.

Qualifications/Requirements

• Minimum of 5 years of experience in employee benefits or a related field.

• Holds an active L&H (Life and Health) insurance license.

• Strong attention to detail and organizational skills.

• Proven ability to build and maintain strong client relationships.

• Excellent communication and interpersonal abilities.

• Proficiency with relevant software tools and systems.

• Self-motivated with the ability to work both independently and collaboratively.

• Willingness to travel as needed.

Compensation Package

• Salary commensurate with experience.

• Discretionary annual bonuses.

• 401(k) with company match.

• Flexible paid time off.

• Employee Stock Ownership Plan (ESOP).

• Comprehensive benefits package.

Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.

#LI-TR2