Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose
The Behavioral Health Program Coordinator is responsible for planning organizing directing coordinating and implementing the structured therapeutic program activities for individuals and groups of patients of an assigned patient care unit for a specific shift. The role may provide care to various patient populations including pediatrics adolescents adults and geriatrics.

Essential Functions:
Monitors therapeutic milieu to identify need to initiate structured interventions to ensure that patients are engaged and needs are met and acts as a patient advocate by ensuring each individuals rights are maintained at all times
Provides leadership and guidance to unit staff in collaboration with the nursing leadership as it relates to programming and interventions to achieve and maintain a therapeutic milieu
Stays informed regarding changing status of all patients on the unit and in collaboration with the nursing leadership assists in providing leadership to maintain a safe and therapeutic environment for patients and staff utilizing proactive techniques to de-escalate the milieu and/or individuals
Participates in development implementation and utilization of therapeutic milieu activities and interventions
Intervenes to facilitate crisis intervention or conflict resolution for patients within the unit milieu during assigned shift; responds to codes on own unit in a timely manner using procedures established by policy
Performs specific functions and skills to assist the nursing staff in providing patient care as needed; to include specimen collection hygiene and activities of daily living
Coordinates and communicates with the patients families physicians and other related health disciplines regarding patients needs as it relates to program interventions and activities

Other Functions:
If required by position/department operations: Must achieve and maintain Transportation Dept. authorization to operate facility vehicles
Performs delegated and ancillary basic nursing skills including activities of daily living monitoring of patient condition and vital signs body mechanics providing nutritional support and other activities as appropriate to clinical service in accordance with hospital standards nursing standards of care and policies and procedures
Performs functional assignments per unit standards of care including such activities as patient admission and discharge procedures unit environmental organizational tasks and others as appropriate to service
Maintains compliance with all company policies procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned

Additional Job Description:

Job Requirements
(Education Experience Licensure and Certification)
Education:
Bachelors degree counseling psychology psychology or other closely related health degree (required)
In lieu of Bachelors degree a minimum of 5 years clinical experience specific to unit program and field.
Masters degree in counseling psychology psychology or other closely related behavioral health degree (preferred)
Licensure:
If required by position/department operations active drivers license authorization
Certification:
Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
Facility determined crisis intervention training program (required)

Job Competency:
Knowledge Skills and Abilities critical to this role:
May assist with EKGs Phlebotomy Glucose Monitoring and Vital Signs as trained and assigned
Able to utilize therapeutic communication techniques to perform and document interventions
Able to communicate effectively with members of the health care team patients and families often under stress or in emergency situations
Ability to establish and maintain effective working relationships with patients caregivers other employees and the general public
Proven ability to work on a team ability to work with others serve others help others lead others mentor others and take direction from others in the interest of moving process and programs forward to the desired outcome; able to see the big picture in emotionally charged situations and respond in a Demonstrated organizational skills manages time effectively keeps tasks appropriately prioritized with the ability to change directions as needed for the good of the department or organization
Strong work ethic motivated diligent industrious and persistent in the workplace stays on tasks to completion works at a fast pace to ensure optimal efficiency; is able to perform work in a neat efficient well-coordinated well communicated manner with a high degree of accuracy and professionalism professional composed manner
Strong customer service and communication skills; responsive polite pleasant to work with provides timely accurate information; can build working relationships others through trust communication and credibility

Language Ability:
Must be able to communicate effectively in both verbal and written formats
Must be able to read interpret and follow detailed verbal written and illustrated instructions

Reasoning Ability:
Ability to break down problems or tasks; scanning ones own knowledge and experience to identify causes and consequences of events
Computer Skills:
Proficient in Microsoft Office (Outlook Word)
Must have the ability to learn and use the electronic documentation system appropriately

Additional Responsibilities:
Demonstrates a commitment to service organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians patients residents visitors staff and the broader health care community

UofL Health Core Expectation:
At UofL Health we expect all our employees to live the values of honesty integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
Honoring and caring for the dignity of all persons in mind body and spirit
Ensuring the highest quality of care for those we serve
Working together as a team to achieve our goals
Improving continuously by listening and asking for and responding to feedback
Seeking new and better ways to meet the needs of those we serve
Using our resources wisely
Understanding how each of our roles contributes to the success of UofL Health