Dutch-Speaking Customer Service Agent
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Were recruiting Dutch-speaking customer service professionals for international brands operating from Lisbon across e-commerce fintech health tech and consumer goods. Multiple positions open various start dates.
What youll do
- Handle inbound contacts from Dutch-speaking customers via phone email and/or chat
- Resolve queries on orders accounts billing deliveries and product information
- Log interactions in CRM and follow escalation procedures when needed
- Consistently meet quality and customer satisfaction targets
What were looking for
- Fluent in Dutch C1/C2 level
- English at B2 or above for training and internal communication
- Clear patient communicator written and verbal
- Comfortable with computers and quick to pick up new tools
- Customer-facing experience is a plus not a requirement
- EU work authorisation or valid Portuguese residence permit
What you get
- Competitive base salary
- Meal allowance 154/month via tax-free debit card
- Christmas and holiday allowances
- Performance bonus health insurance from day one
- Fully paid training before you go live
- Company accommodation available for candidates relocating to Portugal
- 12-month contract renewable converts to permanent after 2 years
Send us your CV in English or Dutch. Well be in touch within a few business days.
