Director Investigations

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

Accountabilities

• Conduct a broad range of fraud conduct and whistleblowing investigations to a civil standard.
• Identify control weaknesses and root causes and assist management to understand the remediation required.
• Possess in-depth knowledge of digital forensics and eDiscovery acquisition and analysis tools and techniques and have experience of conducting investigations where data plays a significant role.
• Prepare investigation cases to a civil and or criminal standard and if required present Court evidence as a witness.
• Have a detailed understanding of evidence collection collation examination and preservation both digitally and physically. Able to supervise and instruct staff in such techniques
• Document investigations and produce reports to an extremely high standard of English for both internal and external audiences including regulators law enforcement and internal management committees.
• Have in-depth knowledge and practical experience of managing whistleblowing investigations and dealing sensitively with reporters.
• Maintain currency of knowledge and industry leverage through a network of external contacts conferences and training.
• Be familiar with the implementation of 2LOD investigation policy assurance testing.

Success criteria

• Appreciation of operating in large multinational group across a range of countries with multiple stakeholders.
• Comfortable working and influencing without formal reporting lines.
• Ability to interact at all levels including influencing and negotiating excellent presentation and training skills.
• Understanding of Asia US and UK laws regulations and procedures relating to investigations i.e. Fraud ABC Whistleblowing Privacy
• Good presentation and analysis skills.
• Ability to deal with extremely confidential and sensitive information in an appropriate and tactful manner.
• Willingness to work outside of the recognised core hours and to travel regularly.
• Must have a high standard of personal integrity.
• Attention to detail self-motivation and the initiative and drive to proactively operate with minimal direction is essential to success in the role.

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Knowledge & Experience

• Significant experience in the management of internal corporate investigations ideally gained in the global insurance sector.
• More than 10 years experience in conducting multi-jurisdictional investigations and the challenges of international and cultural differences.
• Experience of working in a multi-cultural environment.
• Professional training and qualifications in investigation methods and techniques.
• Familiarity with specialist software investigation tools (including electronic fraud indicators case management systems and computer forensic principles) Microsoft Office software.
• Strong Financial Services knowledge preferably from within a corporate regulated environment.
• Understanding and first-hand experience of financial crime investigation scenarios in a range of Asian markets.
• Ability to retain extremely sensitive data in a confidential and compliant manner.
• A high standard of written and verbal communication in English is required. Experience of communicating at Board level would be an advantage.
• Fluency in at least one additional Asian language would be an advantage.
• High computer literacy to interrogate data sources.

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Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.