Maintenance Coordinator

Brackenberry

Job Location:

Dunstable - UK

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

We are working closely alongside a local authority in Central Bedfordshire to assist with the appointment of a Maintenance Coordinator on a 6-months contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 15.07- 19.70 per hour

Summary:

The Maintenance Coordinator is a varied and customer-focused role essential to the management of over 5000 Council-owned homes. You will act as a central link between residents internal stakeholders and trade teams. Your primary objective is - to ensure that repairs are diagnosed correctly scheduled efficiently and tracked through to successful completion providing an exemplary service experience for our customers.

Responsibilities:

Analyze and diagnose repair requirements for council-owned dwellings based on reports from residents and stakeholders across multiple platforms.
Manage the lifecycle of resident repair requests
from initial diagnosis and scheduling through to job completion ensuring adherence to Council policies.
Monitor open work orders identify and resolve
duplicate entries and ensure orders are closed promptly upon completion to maintain data integrity.
Provide excellent customer service by keeping residents proactively informed regarding the status and progress of their repairs.

Essentials:

- Experience in a customer-facing role where providing exemplary service was a key performance indicator.
- Experience in administrative or clerical roles involving data entry scheduling or case management.
- High level of proficiency in IT systems and experience with
  telephony systems.
- Prior experience or knowledge of Housing Maintenance
  Services is preferred but not essential.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#OR101315

We are working closely alongside a local authority in Central Bedfordshire to assist with the appointment of a Maintenance Coordinator on a 6-months contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.Rate of Pay: 15.07- 19.70 per hourSu...

Rate of Pay: 15.07- 19.70 per hour

Summary:

Responsibilities:

Analyze and diagnose repair requirements for council-owned dwellings based on reports from residents and stakeholders across multiple platforms.
Manage the lifecycle of resident repair requests
from initial diagnosis and scheduling through to job completion ensuring adherence to Council policies.
Monitor open work orders identify and resolve
duplicate entries and ensure orders are closed promptly upon completion to maintain data integrity.
Provide excellent customer service by keeping residents proactively informed regarding the status and progress of their repairs.

Essentials:

- Experience in a customer-facing role where providing exemplary service was a key performance indicator.
- Experience in administrative or clerical roles involving data entry scheduling or case management.
- High level of proficiency in IT systems and experience with
  telephony systems.
- Prior experience or knowledge of Housing Maintenance
  Services is preferred but not essential.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#OR101315