Network Health & Strategy Mgr, AMZL Partner Strategy&Experience

Amazon is the most customer-centric company on Earth. We need exceptionally talented bright and driven people who are passionate about doing the right thing.

We are looking for a Network Health & Strategy Manager to lead the Network Health & Strategy function within Amazons Last Mile Brazil organization. This role owns the end-to-end network performance management and logistics strategy across our Amazon Partner Logistics programs EDSP (External Delivery Service Provider) AMPL (Amazon Partner Logistics) and AMXL (Amazon Extra Large).

As a People Manager you will lead and develop a of specialists Network Strategy Network Health and Strategic Projects setting the strategic direction for network design performance optimization and logistics intelligence. You will drive a holistic AMZL view of partner performance cost optimization and operational excellence leveraging Amazons experience and knowledge to support logistics partners across the entire network.

This role reports directly to the AMZL Partner Strategy & Experience leader and works cross-functionally with Operations Finance Planning and partner-facing teams to ensure network health and strategic decisions are data-driven scalable and aligned with Last Mile Brazils growth objectives.

This position is based out of an AMZL office and may require periodic travel.

If you are passionate about logistics intelligence network strategy and building high-performing teams that drive operational excellence at scale come join our team.

Key job responsibilities
Lead coach and develop a team of specialists in Network Strategy Network Health and Strategic projects fostering a culture of ownership analytical depth and continuous improvement

Own the end-to-end network performance view across EDSP AMPL and AMXL programs providing a consolidated AMZL perspective on health efficiency and strategic opportunities

Drive network health monitoring and improvement across key performance metrics defined by senior leadership: DEA Last Mile BPS Concessions TPH DPPH OTD Scorecard and SIR

Lead network design and strategy initiatives including logistics intelligence route optimization capacity increase and program performance analysis

Build and maintain scalable mechanisms for network performance tracking KPI governance root cause analysis and corrective action management

Develop structured reporting and dashboards that provide real-time visibility into network health strategic KPIs and partner performance trends

Drive cost optimization initiatives across the partner network identifying inefficiencies and recommending data-driven solutions

Serve as the primary point of contact for partner support with Amazon experience and knowledge translating Amazons operational standards into actionable guidance for logistics partners

Partner cross-functionally with Operations Finance Planning and Procurement to align network strategy with business objectives and growth plans

Conduct periodic network reviews benchmarking analyses and strategic assessments to identify risks opportunities and long-term network evolution recommendations

Define and track KPIs for the team establishing clear goals performance standards and development plans for direct reports

Present network health insights and strategic recommendations to senior leadership framing findings with business impact scalability implications and clear calls-to-action

A day in the life
Your day starts by reviewing the network health dashboard: checking DEA trends Last Mile BPS performance OTD rates and Scorecard standings across EDSP AMPL and AMXL partners. You flag a concessions spike at a specific cluster and assign your Network Health Program Manager to conduct a root cause analysis with a 48-hour turnaround.

Mid-morning you hold a 1:1 with your Network Strategy Program Manager to review a network design proposal a node consolidation scenario that could improve DPPH by 8% in a key region. You coach them on how to frame the cost-benefit analysis for the upcoming leadership review.

Before lunch you join a cross-functional meeting with Operations and Planning to discuss TPH optimization across underperforming nodes presenting data-driven recommendations and aligning on an action plan with clear owners and timelines.

After lunch you deep-dive into the weekly SIR report identifying patterns across partner segments and preparing a strategic brief for the Partner Strategy & Experience leader. You draft a partner support playbook section translating Amazons operational best practices into actionable guidance for a logistics partner struggling with OTD performance.

You close the day with a team stand-up reviewing weekly priorities celebrating a recent win a 15% improvement in Last Mile BPS at a previously underperforming cluster and aligning on deliverables for the upcoming WBR.

Every day brings a mix of people leadership strategic network thinking performance analysis and cross-functional influence all in service of building a healthier more efficient and strategically optimized Last Mile network in Brazil.

About the team
The Network Health & Strategy team is part of Amazon Logistics Partner Strategy & Experience organization supporting the EDSP (External Delivery Service Provider) AMXL (Amazon Extra Large) and AMPL (Amazon Partner Logistics) programs across Brazil a network of 30 logistics partners and 300 operational nodes. Our mission is to provide a complete AMZL view of network performance drive logistics intelligence and design network strategies that optimize cost quality and partner capability. We monitor and improve key operational metrics DEA Last Mile BPS Concessions TPH DPPH OTD Scorecard and SIR while supporting logistics partners with Amazons operational experience and knowledge. The team sits within a broader strategic structure that also covers Compliance & Communications Pricing & Incentives Payments & Disputes and VAS & DA Experience working cross-functionally to support Amazons Last Mile growth in Brazil.

- Bachelors degree or equivalent in business operations logistics supply chain or engineering
- Experience in program management logistics operations supply chain transportation or equivalent
- Experience managing and developing high performance teams
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables messages and presentations
- Experience working cross functionally across several teams
- Experience building processes project management and schedules
- Speak write and read fluently in English and have the ability to take direction in English

- MBA or Bachelors degree in supply chain management operations engineering analytics or related field
- Experience using any of SQL or other analytical tools for conducting data analysis
- Experience with Lean or Six Sigma analytical techniques
- Experience in transportation or supply chain within a high-volume logistics manufacturing or engineering environment
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience delivering complex data-driven recommendations to senior leaders
- Experience in capacity planning operations planning business analysis or similar
- Experience running an effective operational excellence program

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.