Referral Coordinator

At Habitat Health we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes enabled by access to comprehensive health care. Habitat Health provides personalized coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (PACE) in collaboration with our leading healthcare partners including Kaiser Permanente.

Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations.

Habitat Health is growing and were looking for new team members who wish to join our mission of redefining aging in place. To learn more visit.

Role Scope:

The Referral Coordinator positionis responsible foraccurateandtimelydata entry of referral requests into the appropriate are also responsible for follow-up on all specialty referrals and coordination of care for urgent referral coordinator is an integral part of the care team working as a liaison between the patient providersutilizationmanagementand various departments to ensuretimelyaccess to specialty care.

Core Responsibilities & Expectations for the Role

• Contribute to acenterexperiencewhereParticipants want to spend time in a team culture that cares and creates joy and an environment where all participants and team members belong.

• Continue to raise the sharefeedback andhelp us implement changesin order toimprove clinical outcomes and experience for participants.

• Exhibit and honor Habitats values.

• Receive review and process referral requests from healthcare providers.

• Coordinate with specialists hospitals and other healthcare providers to schedule participantappointments.

• Ensure all referral information isaccurate complete and compliant with healthcare regulations.

• Serve as a primary point of contact for participantsprovidersandspecialitynetwork

• Provide participantswith information on referral processes appointment details andcollaborate withcareteamonany required pre-appointment preparations.

• Maintain effective communication with healthcare providers to ensuretimelyupdates on referral statuses.

• Verify and update participantrecords in the electronic health record system.

• Prepare andsubmitreports on referral activities and outcomes.

• Assistparticipantswith understanding theirPACEbenefits related to referrals.

• Participate in provider relationsorjoint operations meetingsasrequested.

• Performs related duties as assigned.

Required Qualifications:

• High school diploma or GEDrequired.

• Minimum of 2 years of experience.

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Proficiencyin using EHR systems and other healthcare-related software.

• Knowledge of medical terminology insurance processes and healthcare regulations.

• Reliableandtimelytransportation to and from primary worklocationand other locationsto fulfill responsibilities will be provided according tocompanymileagepolicy.

Preferred Qualifications:

• Associates or Bachelorsdegree in healthcare administration medical assisting ora relatedfield preferred.

• Medical Assistant certificate.

• Bilingual: Spanish/Englishpreferred.

• A state issued drivers license personal transportation and auto insurance as required by law.

Location:

• South LosAngeles CA (Onsite)

Compensation:

Wetake into accountan individuals qualifications skillset and experience role is eligible for medical/dental/vision insurance short and long-term disability life insurance flexible spending accounts 401(k) savings paid time off and company-paid holidays. The expected salary range for this position is $22.00 -$25.00 and is bonus eligible. The actual offer will be at the companys sole discretion anddeterminedby relevant business considerations including the final candidates qualifications years of experience skillset and geographic location.

Vaccination Policy including COVID-19

At Habitat Health we aim to provide safe and high-quality care to our participants. To achieve this please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu werequireeither proof of vaccination or declination form and required masking while in participant locations as a safe asandessential requirement of this for reasonableaccommodationsdue to an applicants disability orsincerely heldreligious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control PPE standards and vaccination requirements related to specific roles and locations as a condition of employment.

Our Commitment to Diversity Equity and Inclusion:

Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications without regard to race color religion creed sex gender (including pregnancy childbirth breastfeeding or related medical conditions) gender identity gender expression sexual orientation marital status military or veteran status age national origin ancestry citizenship physical or mental disability medicalcondition genetic information or characteristics (or those of a family member) or other status protected by applicable law.

Habitat Health is committed to the full inclusion of all qualified keeping with our commitment Habitat Health will take steps to provide people with disabilities andsincerelyheldreligious beliefs with reasonable accommodationsin accordance withapplicable if you require a reasonable accommodation to fullyparticipatein the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact us at.

E-Verify Participation Notice

This employerparticipatesin E-Verify and will provide the federal government with your Form I-9 information to confirm that youare authorized towork in E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completedthe FormI-9.

Beware of Scams and Fraud

Please ensure your application isbeingsubmittedthrough a Habitat Health sponsored site only. Our emails will come from @ email addresses. If you feel that you have been the victim of ascamsuch as this please report the incident to the Federal Trade Commission by selecting the Rip-offs and Imposter Scams option: Experience:

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