Community Navigator- Staten Island

Community Health Action of Staten Island (CHASI) is a cutting-edge not-for-profit community-based organization that drives dramatic improvements in the health of New Yorkers by providing person-centered services and bridging the gaps between people and the compassionate health care they deserve by providing outreach education prevention direct support services and advocacy (visit to learn more).

POSITION SUMMARY: Community Health Action of Staten Island in partnership with Sun River Health has developed a collaborative program to enhance care engagement improve HIV health outcomes and promote the well-being of people living with HIV/AIDS (PLWH/A) in Queens and Staten Island. The Ryan White Support Services program addresses unmet social service needs that have significantly hindered their access to and engagement in HIV and other essential medical care. This program will expand services to Staten Island and establish community-based non-Medicaid eligible services in Queens to assess identify and address unmet social determinants of health (SDOH) needs.

The Community Navigator (Staten Island) will be responsible for delivering non-medical case management and food nutrition education to clients enrolled in our Ryan White Support Services program located on the north shore of Staten Island. The Community Navigator will be trained on NYSDOH-approved HIV Health Education/Risk Reduction curriculum food and nutrition counseling/education and developing an individualized Healthy Food Security Plan for clients.

DUTIES & RESPONSIBILITIES:

• Complete assessments and develop a coordinated service plan with the client the clients family and the care team.
• Document the clients progress towards treatment and monitor client progress.
• Collaborate with Health Educator and Peer Advocate to identify appropriate health education services for clients.
• Manage the Healthy Food Security intervention providing nutrition counseling/education grocery gifts cards and development of food security plan.
• Maintain updated case records through the agencys EMR in accordance with Health Research Services Administration (HRSA) defined services agency standards and regulatory requirements
• Accompany clients to medical appointments and community agencies for support and advocacy.
• Assess treatment adherence and addresses barriers as they arise.
• Reassess client needs including the Self-Management Assessments and program eligibility.
• Coordinate with Service Providers and provides critical feedback to members of the team.
• Actively participate in case conferences clinical supervision and individual supervision
• Meet training requirements as indicated by the funder including the 6-day Core training.
• Perform all functions in alignment with CHASIs Mission Vision and Core Values
• Other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalency required
• At least 2 years of related experience in substance use disorders HIV and /or mental health settings REQUIRED
• Strong socio-cultural identification with the target population
• Some college Associates or bachelors preferred.
• Bilingual (English/Spanish) preferred.

COMPETENCIES:

• Computer literacy in Microsoft products: TEAMS Outlook etc. and ability to navigate the internet.
• Knowledge understanding and ability to communicate HIV progression treatments and adherence strategies.
• Knowledge and understanding of care management principles and documentation.
• Can actively listen to feedback and apply that feedback accordingly.
• Compose documentation emails and other communications that are clear accurate and well-organized.
• Understand and convey information and instructions so that the message accomplishes its intended purpose clearly with colleagues clients and external parties.
• Work harmoniously with others to accomplish objectives gaining the cooperation and respect of others in the process. Relates effectively with staff clients supervisors and senior management.
• Show up professionally each day within the context of expectations of their work environment.
• Work independently following receipt of instructions on a task.

Work Location: 56 Bay St 4th Floor Staten Island NY

Status: Full-Time / Non-Exempt

Pay Rate: $ annually commensurate with qualifications; excellent benefits package

TO APPLY:

E-mail your resume to ; include the job title in the subject line.

CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. All qualified applicants will be afforded equal employment opportunities without discrimination because of race religion color national origin sex sexual orientation gender identity age genetic information disability or marital status