Technical Product Owner – ServiceNow IRM

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

The Position

As a ServiceNow IRM Solutions Engineer you drive the successful delivery and evolution of Roches Information Risk Management capabilities on the ServiceNow platform.

You combine product ownership strong ServiceNow expertise and hands-on delivery capability to ensure scalable and compliant solutions supporting Governance Risk & Compliance (GRC) Third-Party Risk Management (TPRM) and Privacy.

In this role you translate business security privacy and regulatory requirements into clear and implementable user stories enabling engineering teams to deliver efficiently and with clarity. You own the delivery backlog and ensure alignment with the product roadmap enterprise architecture and strategic priorities.

Beyond backlog ownership you actively support delivery when needed contributing to analysis configuration testing troubleshooting and solution validation to ensure successful and high-quality outcomes.

Your goal is to ensure that ServiceNow capabilities supporting information risk third-party risk and privacy management are delivered in a scalable reliable and compliant way enabling Roche to manage information risks effectively across the enterprise.

Description of the area

Job Responsibilities

• Strategic Backlog Management: Own and refine the ServiceNow IRM GRC TPRM and Privacy backlogs ensuring a prioritized pipeline of work that aligns with the product roadmap and business value.

• Architectural Guidance: Interpret solution and process architectures to guide delivery ensuring all configurations and integrations align with ServiceNow platform best practices.

• Requirements Engineering: Translate complex business regulatory and security requirements into clear actionable user stories with well-defined acceptance criteria.

• Transparent Delivery: Maintain visibility into progress dependencies and risks while balancing team capacity and business urgency

• Cross-Functional Alignment: Bridge the gap between ITIL-based processes cybersecurity governance and technical implementation to ensure a cohesive risk management ecosystem.

Qualifications

Education / Experience

• Bachelors or advanced degree in Information Technology Engineering Computer Science or a related discipline.

• 5 years of experience in technical product ownership product/service management technical analysis or delivery leadership.

• 5 years of hands-on experience in software delivery and ServiceNow platform implementation.

• Demonstrated experience translating complex business or regulatory requirements into implementable technical work items.

• Experience working in Agile delivery environments with backlog ownership and roadmap alignment.

• Experience working with ServiceNow IRM GRC Risk Management TPRM or Privacy Management modules.

• Experience working in regulated industries (pharmaceutical biotechnology healthcare or similar) is a plus.

Technical Skills

• Strong knowledge of ServiceNow IRM GRC TPRM and Privacy Management capabilities.

• Understanding of ServiceNow platform architecture configuration and integration patterns.

• Familiarity with information risk management cybersecurity governance and privacy risk management practices.

• Understanding of ITIL-based processes in enterprise environments.

• Experience supporting regulated IT environments and system validation activities is a plus.

• Strong understanding of software delivery methodologies and backlog management practices.

• Ability to interpret solution information and process architecture to guide delivery.

Additional Qualifications

• Demonstrates servant leadership and VACC behaviors fostering collaboration and delivery excellence.

• Ability to coordinate cross-functional teams and drive delivery outcomes.

• Strong communication and stakeholder management skills.

• Ability to navigate complexity manage ambiguity and drive clarity in delivery.

• Enterprise mindset with the ability to break down silos and align teams around shared objectives.

• Demonstrates intellectual curiosity integrity and a passion for innovation.

Who we are

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an Equal Opportunity Employer.