JOB SUMMARY
Responsiblefordelivering best in classguest experiencebyproviding prompt friendly and courteousassistancesto guests answering questions and directing them within the Universal Horror be familiar withvarious restaurant cuisinesbasic menu offerings dietary restrictions and knowledgeable of the seating chart and managesthe waiting list.
JOB RESPONSIBILITIES
- Welcomes and greets guests accommodates guests with special needs quotes wait timesmaintainsan efficient wait list directs guests to appropriate waitingareasand takes guests to table reviews menu specials and provide guests with menus.
- Answers questions about the specific food operationandpossessesfull knowledge of food and beverage products served.
- Coordinates the orderly movement of people by monitoring table turnswalkingthedining roommanaging seating plans and understanding service capacities.
- AssistsServer Assistantsin cleaning and resetting and free of litter at all times.
- Understand and activelyparticipatein Environmental Health & Safety responsibilities by following established UDXpolicy procedures training and team member involvement activities.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY:
ADDITIONAL INFORMATION:
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities (KSAs) required.
- Must be able to work a flexible and varying schedule based on business demands.
- Requires poise under pressureand a calm and friendly demeanor.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
CERTIFICATIONS LICENSES REGISTRATIONS:
- Any local or state required certifications or licenses.
- Must be able to obtain Non-Gaming work card upon employment.
EDUCATION:
- High school diploma or GED is preferred.
EXPERIENCE:
- 2 yearsoffood and beverage industryexperience isrequired;or equivalent combination of education and experience.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.
Universal Horror Unleashed.Here you can.
Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & 2026 Universal Studios. All rights reserved. EOE
JOB SUMMARYResponsiblefordelivering best in classguest experiencebyproviding prompt friendly and courteousassistancesto guests answering questions and directing them within the Universal Horror be familiar withvarious restaurant cuisinesbasic menu offerings dietary restrictions and knowledgeable o...
JOB SUMMARY
Responsiblefordelivering best in classguest experiencebyproviding prompt friendly and courteousassistancesto guests answering questions and directing them within the Universal Horror be familiar withvarious restaurant cuisinesbasic menu offerings dietary restrictions and knowledgeable of the seating chart and managesthe waiting list.
JOB RESPONSIBILITIES
- Welcomes and greets guests accommodates guests with special needs quotes wait timesmaintainsan efficient wait list directs guests to appropriate waitingareasand takes guests to table reviews menu specials and provide guests with menus.
- Answers questions about the specific food operationandpossessesfull knowledge of food and beverage products served.
- Coordinates the orderly movement of people by monitoring table turnswalkingthedining roommanaging seating plans and understanding service capacities.
- AssistsServer Assistantsin cleaning and resetting and free of litter at all times.
- Understand and activelyparticipatein Environmental Health & Safety responsibilities by following established UDXpolicy procedures training and team member involvement activities.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY:
ADDITIONAL INFORMATION:
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities (KSAs) required.
- Must be able to work a flexible and varying schedule based on business demands.
- Requires poise under pressureand a calm and friendly demeanor.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
CERTIFICATIONS LICENSES REGISTRATIONS:
- Any local or state required certifications or licenses.
- Must be able to obtain Non-Gaming work card upon employment.
EDUCATION:
- High school diploma or GED is preferred.
EXPERIENCE:
- 2 yearsoffood and beverage industryexperience isrequired;or equivalent combination of education and experience.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.
Universal Horror Unleashed.Here you can.
Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & 2026 Universal Studios. All rights reserved. EOE
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