Fulfillment Center Manager

To be successful youll need to bring:

• A Win Together and Ownership Mindset: You treat the Patterson facility as if it were your own business. You celebrate the wins of your team and take personal accountability for the challenges.
• The Ability to Do Things Differently: We arent looking for how its always been done. You bring a fresh analytical perspective to logistics finding creative ways to improve the flow of goods from port to porch.
• A Deep Customer Obsession: You understand that every operational decisionfrom drayage efficiency to warehouse packingultimately impacts the person sitting on that new sofa.
• An Entrepreneurial Attitude: You have the business acumen to pivot and juggle multiple priorities. You can balance high-level strategic planning for our expansion with the boots on the ground reality of a busy fulfillment center.
• A Talent for Building: You have a proven track record of recruiting developing and inspiring diverse teams. You dont just fill seats; you build a culture where people want to grow.

Your First Step:

• The Article Way: You will train at one of our established Fulfillment Centers (typically for 2 weeks). This is where youll learn our systems soak up our culture and see Remarkable Experiences in action before leading the charge in Patterson.

What Youll Do:

• Scale our Largest Hub: Own the end-to-end operations for our largest fulfillment center seamlessly integrating warehouse and drayage functions with an ownership mindset.
• Architect a High-Performing Team: Lead the full talent lifecyclerecruiting onboarding and trainingto build a world-class team from the ground up.
• Develop Future Leaders: Directly manage and mentor a leadership tier of 36 Supervisors/Managers focusing on robust succession planning and professional growth for a total team of 40.
• Drive Data-Backed Results: Monitor and report on complex KPIs across safety customer experience and productivity to ensure we are constantly sharpening the saw.
• Cross-Functional Collaboration: Partner with internal departments to launch new initiatives and resolve regional logistics challenges with speed and precision.
• Champion Safety & Compliance: Foster a Safety First culture by ensuring strict adherence to local state and federal regulations including vehicle and driver log oversight.
• Operational Stewardship: Oversee regional procurement vendor relationships and labor management (including payroll and overtime) to ensure fiscal responsibility.
• Problem Solve with Urgency: Investigate and act on safety or customer service bottlenecks to maintain the Remarkable Experience our customers expect.

Who You Are:

• A Decade of Scale: 10 years of leadership in high-volume Warehousing or Logistics. Youve successfully navigated the complexities of managing 500k sq. ft. of space and teams of 30 associates.
• Transportation Mastery: 10 years of experience managing drivers and fleet equipment with a rock-solid understanding of DOT regulations and compliance.
• Operational Precision: A proven track record in inventory control and process optimization. You dont just follow workflows; you refine them.
• Tech-Savvy Leadership: High proficiency with WMS (Warehouse Management Systems) and the Google/Microsoft Office suites to drive data-informed decisions.
• Relational Intelligence: Exceptional interpersonal skills. Youre as comfortable partnering with executive stakeholders as you are coaching your team on the floor.
• The Expansion Mindset: You are highly organized process-oriented and possess the entrepreneurial grit to juggle multiple priorities during a major site expansion.
• Communication Excellence: Professional fluency in English (written and verbal) to lead meetings draft reports and represent Article locally.

• Travel & Requirements:
  • Travel & Requirements: Possess a valid Drivers License and Passport.
  • Travel & Requirements: Willingness and ability to travel as needed to provide hands-on support across our regional network.
  • Availability: Flexibility with working hours to support our multi-shift operations.
  • Right to Work: You are legally authorized to work in the US.
  • Safety First: Successful completion of a pre-employment drug & alcohol test and a criminal background check (Article participates in E-Verify).

Perks & Benefits:

• Benefits-eligible (First day of employment)
  • Medical Dental & Vision coverage
  • Life Insurance
  • Disability insurance
• Vacation Holidays & Sick/Wellness Days
  • 48 hours Sick/wellness (6 days accrued annually)
  • 8 paid holidays 1 Inclusion & Diversity day
  • 120 hours (3 weeks) paid vacation (accrued annually)
• Other Benefits/Perks
  • 4% 401K matched contribution
  • Paid maternity and parental leave
  • 45% Employee discount 15 % family & friends discount
  • We believe in Winning Together. When Article hits its annual financial goals eligible employees will receive a cash bonus.