Health and Social Care Coordinator

Contract Type: Fixed Term

Working Hours: Monday to Friday 37 hours per week

Worker Type: Hybrid

Salary: 26824 - 27694 per annum (pro rata for part-time) (Pay Award Pending)

Location:Mary Potter Centre Hyson Green NG7 5HY

Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay great leave entitlement and access to a generous pension scheme we strive to create an innovative inclusive and progressive work culture where everyone is supported to do and be their very best.

In return we are looking for people like you - people who are innovative driven and committed to serving and improving Nottingham. So if you are passionate about making a difference to the lives of those who live and work in our city we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

To provide an excellent customer focused service to Citizens Carers other colleagues and partners requesting Adult Social Care or health services. To ensure Citizens and Carers needs are assessed and triaged at the point of contact with the support and guidance of a senior colleague and are advised of the services available to them. To liaise with social care and health professionals as appropriate to ensure that Citizens and Carers are triaged to determine urgency and presenting level of risk. To signpost Citizens Carers other colleagues and partners to appropriate provision and services dependent upon need.

About You

When applying for this role you will be asked to write a personal statement. You should describe and provide an example of how you possess the below experience skills abilities and knowledge. If you do not have the experience explain how you have the knowledge of that point.

Excellent customer service skills and the ability to work in a busy customer contact centre

Ability to communicate effectively with vulnerable Citizens and Carers and their family demonstrating excellent communication and listening skills

Extensive experience of using the MS office suite.

Ability to undertake high level office administrative duties.

Ability to understand and deal with confidential and sensitive issues when liaising with both team members and other professionals

-A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do not where you do it. We offer different working arrangements depending on the role including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional informationfor applicants page.

For informal enquiriesplease contact Donna Wilde by email at .

Closing Date: 120th May 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held:TBC

If you have any technical issues when completing your application please contact our Employee Service Centre: applying to this job you agree to ourTerms & Conditions.