SAP FICA Consultant

We are looking for an experienced SAP IS-U Training Consultant to deliver pre-UAT enablement and readiness support to business users in Gatineau. You will build foundational SAP literacy across key IS-U process areas preparing users for formal solution training and UAT participation.

What youll do

• Design and deliver structured SAP foundational training sessions for groups of up to 20 users
• Cover SAP GUI navigation transaction codes reporting ALV grids field help and error handling
• Deliver hands-on walkthroughs in the training environment aligned to UAT scenarios
• Facilitate question and answer clinics and provide one on one coaching where needed
• Develop job aids quick reference guides checklists and training materials
• Track attendance user progress and feedback throughout the readiness program
• Act as the first point of contact for SAP navigation questions during practice sessions
• Collaborate with SAP functional teams across device management CRM billing and FICA
• Align with the project training lead to confirm scope and avoid overlap with formal training
• Provide weekly status updates including progress risks and user feedback

What you bring

• Strong hands-on SAP IS-U experience across device management CRM FICA billing and reporting
• 3 to 5 or more years delivering end user SAP enablement or UAT readiness training
• Proven ability to design and facilitate small group hands-on training sessions
• Experience creating practical job aids quick reference guides and training materials
• Strong facilitation communication and interpersonal skills
• Ability to translate technical concepts into plain language for non-technical audiences
• Fluency in English required

Nice to have

• French language skills are strongly preferred
• Experience working with business users with no prior SAP exposure
• Familiarity with SAP Fiori in addition to SAP GUI

Work setup

• Hybrid arrangement with business users located in Gatineau QC
• Bilingual candidates strongly preferred