Organization Development Consultant Employee Experience, Edmonton Public Library

Make your favourite place your workplace!

Edmonton Public Library is looking for an enthusiastic collaborative people-focused team player to join the Employee Experience team as an Organization Development Consultant. The Employee Experience team at EPL is a small diverse passionate and high-performing. We pride ourselves on the value that we add to EPL through our talent and experience. We believe in having fun and working hard!

What were looking for:

Reporting to and working closely with the Executive Director Employee Experience this is a hands-on role providing support to the development and implementation of organizational talent programs/processes and organizational change initiatives. Projects you will be working on include:

• Designing and facilitating employee journey mapping to identify key touchpoints and moments that matter across the employee lifecycle translating insights into actionable recommendations that improve the employee experience.
• Participating in the design and development of EPLs Employee Experience Framework.
• Participating in the design and building of a comprehensive Leadership Development Model.
• Reviewing and building out the manager competency model ensuring it is aligned with the Leadership Development Model and reflects the skills and behaviours needed to effectively lead in our environment.
• Reviewing the Employee Recognition and Appreciation Program to ensure it is meaningful and aligned with organizational values.
• Planning and executing meaningful staff appreciation events that celebrate and recognize our employees.
• Participating in business readiness and change management activities in support of our Enterprise Resource Planning (ERP) implementation.
• Providing change management support as required for talent and learning-related initiatives including the use of appropriate change management methodology. Participating in the development and implementation of change management and communication plans for HR and talent-related programs and initiatives.
• Supporting the development of EPLs listening strategy including Employee Engagement & Diversity Survey activities and actions supporting the development of learning initiatives as required.
• Supporting learning operations with the development delivery and evaluation of staff training including the creation of the annual EPL learning calendar.

As the ideal candidate you will bring:

• Excellent customer service orientation including strong interpersonal skills and the ability to establish and maintain effective working relationships with internal and external stakeholders.
• Effective verbal and written communication skills including the ability to successfully communicate with different audiences.
• Ability to work effectively in a fast-paced environment with the ability to re-prioritize when necessary utilizing excellent time management and organizational skills.
• Strong project management skills including the ability to plan coordinate and deliver multiple concurrent initiatives.
• Forward-thinking innovative and action-oriented.
• Strong facilitation skills including the ability to lead workshops / focus groups and engage with stakeholders at all levels of the organization.
• Strong technology skills including the MS Suite of products (eg. Excel PowerPoint Word Teams Outlook).

Connect with us!

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• University Degree in a related field (organization development business administration human resources leadership etc.)
• Certified Professional in Human Resources (CPHR) or Certified Training & Development Professional (CTDP) designation is considered an asset.
• Minimum 5 years of related experience in organization development human resources leadership development and/or learning and development including experience in HR program development (e.g. performance management career development employee engagement recognition etc.).
• Understanding and experience with OD principles adult learning theory and change management methodologies (e.g. PROSCI/ADKAR Kotter).
• Experience supporting ERP or large-scale technology implementations from a change management perspective is an asset.
• Experience working in a unionized environment and library/not-for-profit is an asset.

Who we are:
The secret ingredient for making EPL a magical place is no secret at all; in fact its very simple: We share. We share stories ideas and experiences. We share with our customers our communities and ourselves. We are Edmontons largest lender of all manner of information and entertainment.

Hours of Work:
35 hours per week Monday to Friday.

Pay Band:
$95630 to $119538 per annum.

Note:
Satisfactory background screening is required for this position which includes a Criminal Record Check/Police Information Check and Academic Credential Verification.