Freight Forwarder, Implant Coordinator

Job Req Number: 114460
Time Type: Full Time

Are you passionate about putting customers first delivering the best performance and fostering true collaboration to keep the supply chains flowing Join us and be a part of DSVs global family.

DSV Air & Sea is seeking to hire a skilled and passionate Freight Forwarder Implant Coordinator in Sydney.

As a Coordinator you will act as the central point of contact for client stakeholders regarding shipments worldwide. You will work closely with internal teams and international offices to ensure shipment requirements are met and service expectations are consistently delivered.

Your typical day at DSV:

• Coordinate and execute export import domestic AOG (Aircraft on Ground) critical and routine shipments including collections and finalmile delivery.
• Monitor inbound outbound and crosstrade shipments ensuring ontime performance agreements are met and milestones are accurately recorded in operational systems.
• Proactively manage delays follow up on missing freight or documentation communicate exceptions to customers and escalate issues where required.
• Ensure shipments are customs cleared prior to delivery and support tracing activities for missing or delayed cargo.
• Respond efficiently to customer enquiries and provide shipment status updates through regular communication and stakeholder meetings.
• Utilise multiple systems and tools (including CargoWise One Tango MS Office and other logistics platforms) while supporting additional tasks as directed by the Manager.

About you:

• Strong customer service focus with the ability to build and maintain effective relationships with internal and external stakeholders.
• Excellent written and verbal communication skills with confidence in managing timecritical and sensitive situations.
• Sound knowledge of relevant legislation compliance requirements and authorities impacting freight operations.
• High level of business acumen cost awareness numeracy skills and attention to detail.
• Confident user of Microsoft Office and logistics systems with the ability to maintain confidentiality at all times.
• Relevant industry experience and/or a combination of education and experience; Dangerous Goods knowledge is advantageous.

Why DSV

Working at DSV means playing in a different a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be. Start here. Go anywhere.

At DSV we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples Veterans and people of all ages genders and abilities. Everyone should feel welcome here. Were all about hiring the best talent. We want a team thats as diverse and dynamic as our communities. and follow us on LinkedIn and Facebook.