Customer Service Representative (StarGard)
La Mesa, CA - USA
Job Summary
At this time aCustomer Service Representativeis needed to assist all customer needs. Customer Service Representative responds to inbound calls in a timely manner while providing the utmost customer service.
*This is not a remote work opportunityin-office positionat our office inLa Mesa California*
Schedule: Monday - Friday 8:00 am - 5:00 pm at our La Mesa California office.
Compensation: $21.00 - $23.00 per hour depending on experience. Exceptional Benefits Package!
Education and Qualification Requirements:
- High School Diploma or equivalent.
- Previous customer service experience over the phone or in person in an automotive-related industry.
- Ability to maintain an upbeat positive friendly and clear tone of voice over the phone at all times.
- Strong computer skills especially in navigating the internet and conducting research.
- Process-driven.
- Ability to effectively communicate with diverse audiences and overcome objections/receive pushback from customers.
- Proven ability to understand the terms and conditions of the contracts that Portfolio administers.
Preferred Requirements:
- Strong understanding of ALDS contracts
- Strong communication skills both written and verbal.
- Ability to navigate through multiple computer software programs.
Work Environment and Physical Requirements:
- Vision acuity required to include close vision color vision distant vision and the ability to adjust focus.
- Ability to grasp objects such as a telephone or computer mouse finger dexterity to use a keyboard calculator and standard office equipment
- Ability to walk stand reach with hands and arms; stoop kneel crouch and lift up to 25 pounds.
- Ability to frequently sit for long periods of time.
- Ability to hear and talk both in person and by phone.
- Ability to spend extended hours in front of a computer screen
Protectives targeted compensation for this position is $20.00 - $25.00 hourly. Actual salaries may vary depending on factors including but not limited to job location skills and experience. The range listed is just one component of Protectives total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
Required Experience:
Unclear Seniority
About Company
Protect your future with a life insurance policy or annuity from Protective. Discover options that give you and your family confidence for what's ahead.