Customer Service Representative (StarGard)

Protective

Not Interested
Bookmark
Report This Job

profile Job Location:

La Mesa, CA - USA

profile Monthly Salary: $ 20 - 25
Posted on: 13 hours ago
Vacancies: 1 Vacancy

Job Summary

The work we do has an impact on millions of lives and you can be a part of it.
Wehelp protect our customers against lifes ofwhere you work within thecompany youll behelping provide protection and peace of mind when our customers need it most.

At this time aCustomer Service Representativeis needed to assist all customer needs. Customer Service Representative responds to inbound calls in a timely manner while providing the utmost customer service.

*This is not a remote work opportunityin-office positionat our office inLa Mesa California*

Schedule: Monday - Friday 8:00 am - 5:00 pm at our La Mesa California office.

Compensation: $21.00 - $23.00 per hour depending on experience. Exceptional Benefits Package!

For more information on our Product: Functions:

Education and Qualification Requirements:

  • High School Diploma or equivalent.
  • Previous customer service experience over the phone or in person in an automotive-related industry.
  • Ability to maintain an upbeat positive friendly and clear tone of voice over the phone at all times.
  • Strong computer skills especially in navigating the internet and conducting research.
  • Process-driven.
  • Ability to effectively communicate with diverse audiences and overcome objections/receive pushback from customers.
  • Proven ability to understand the terms and conditions of the contracts that Portfolio administers.

Preferred Requirements:

  • Strong understanding of ALDS contracts
  • Strong communication skills both written and verbal.
  • Ability to navigate through multiple computer software programs.

Work Environment and Physical Requirements:

  • Vision acuity required to include close vision color vision distant vision and the ability to adjust focus.
  • Ability to grasp objects such as a telephone or computer mouse finger dexterity to use a keyboard calculator and standard office equipment
  • Ability to walk stand reach with hands and arms; stoop kneel crouch and lift up to 25 pounds.
  • Ability to frequently sit for long periods of time.
  • Ability to hear and talk both in person and by phone.
  • Ability to spend extended hours in front of a computer screen
$20 - $25 an hour

Protectives targeted compensation for this position is $20.00 - $25.00 hourly. Actual salaries may vary depending on factors including but not limited to job location skills and experience. The range listed is just one component of Protectives total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits addition to offering comprehensive health dental and vision insurance we support emotional wellbeing through mental health benefits and an employee assistance balance is important and Protective offers a variety of paid time away benefits (e.g. paid time off paid parental leave short-term disability and a cultural observance day).The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts a pension plan and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards Protectives platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Companys benefit plans.

Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability please emailemailprotected. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting retaining and growing an inclusive workforce.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Unclear Seniority

The work we do has an impact on millions of lives and you can be a part of it.Wehelp protect our customers against lifes ofwhere you work within thecompany youll behelping provide protection and peace of mind when our customers need it most. At this time aCustomer Service Representativeis needed to...
View more view more

About Company

Company Logo

Protect your future with a life insurance policy or annuity from Protective. Discover options that give you and your family confidence for what's ahead.

View Profile View Profile