Global Support Executive Collateral Services
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Job Location:
Quezon City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Somecareersshinebrighterthanothers.
GLOBAL SUPPORT EXECUTIVE.
JobResponsibilities:
- Provide daily operations support to ensure all controls are carried out accordingly as required. This will allow additional layer of control to prevent Operational Loss Reputational Risk etc.
- Primary contact for the business and clients for escalation issues to ensure all dispute processes are aligned globally to mitigate risk and gain on efficiency.
- Provides quality customer service and ensures achievement of Performance Level Agreement (PLA)
- Process specialist - to support and guide the team and act as a key referral point for escalation for team members.
- Prepare and Update Business Contingency Plan (BCP) for Operations Teams.
JobRequirements:
- Basic knowledge of derivative products and financial markets
- Good Microsoft skills (Intermediate skills required for Excel)
- To ensure timely escalation of issues to senior management
- Produce appropriate root cause analysis & follow through to eradicate the causes
- Understand and ensure compliance with all relevant internal and external rules regulations and procedures that apply to the conduct of the business in which you are involved
CandidatewithlessrelevantexperienceorskillsmaybeofferedalowerGlobalCareerBandthanstatedabove.
Duetotheurgenthiringneedcandidateswithimmediaterighttoworklocallyandnorelocationneedwillbeprioritized.
YoullachievemorewhenyoujoinHSBC.
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About Company
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.
