Customer Support Italian

Customer Support & Sales Italian Speaker Remote (Greece)

Location: Greece (100% Remote must be based in Greece)
Start Date: 18/05 OR 26/06
Work Model: Fully Remote (within Greece only)

About the Role

Join an international project supporting a globally recognized premium technology brand delivering high-quality customer experience across Europe.

In this role you will assist Italian-speaking customers with a variety of inquiries including product information orders payments and technical support. You will work in a dynamic and multicultural environment with strong focus on service excellence.

Responsibilities

• Handle customer interactions via phone email and chat
• Provide support for sales and after-sales inquiries
• Assist with orders returns payments and product information
• Troubleshoot basic technical issues
• Deliver a high level of customer satisfaction
• Maintain accurate records of customer interactions

Requirements

• Italian: C2 (fluent/native)
• English: B2 minimum
• Strong communication and customer service skills
• Problem-solving mindset
• Must be based in Greece (mandatory for remote work)
• EU citizenship or valid work authorization
• Willingness to relocate to Greece if currently abroad

Working Schedule

• Rotational schedule
• 2 days off per week (communicated in advance)

Salary & Benefits

• Base salary: 1045 gross/month 14 salaries
• Performance bonus: 1020%
• Training completion bonus: 150
• Productivity bonus: up to 250/month
• Salary progression:
  • 1100 after 12 months
  • 1150 after 36 months
• Fully remote work within Greece
• International and multicultural environment

Relocation Package

• Flight ticket within the EU
• 2 weeks hotel accommodation
• Airport pick-up
• Support with housing search (company-assisted)
• Real estate agency fees covered
• 150 relocation bonus after 4 months

Interested

If you are an Italian speaker looking to work remotely while building an international career in customer experience this is a great opportunity to join a premium global project.

Apply now and we will get in touch with you shortly