Customer Support Representative
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Job Location:
Marshall County, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Customer Support Representative
Job Responsibilities:
- Provide excellent customer service via phone email and chat
- Assist customers with product inquiries order status and issue resolution
- Maintain a positive empathetic and professional attitude towards customers at all times
- Document customer interactions and transactions accurately
- Collaborate with other teams to ensure prompt resolution of customer issues
- Stay updated on product knowledge and company policies
Essential Qualifications:
- Excellent communication skills both written and verbal
- Strong problem-solving abilities
- Ability to multi-task and prioritize in a fast-paced environment
- Attention to detail and accuracy
- Basic computer skills and proficiency in MS Office
Desired Experience:
- Minimum of 1-2 years of customer service experience
- Experience working in a call center or support role preferred
Salary & Benefits:
- Salary Range: $27 - $32 per hour
- Currency: USD
- Full-time position with regular working hours
- Health insurance retirement benefits and paid time off included
- Potential for growth and advancement within the company
