Primary Details

Responsibilities:

• Deliver governance compliance and operational resilience enablement activities through the Center of Excellence (CoE) supporting BCM ITSCM and ThirdParty Risk Management outcomes.

• Provide reporting and analytics support producing dashboards metrics and insights for governance forums management reporting and resilience oversight.

• Perform data integrity monitoring and reconciliation across resilience tools and systems (e.g. BCM tool CMDB thirdparty inventories) identifying issues and coordinating remediation.

• Conduct CMDB application reviews identifying withdrawn unauthorised or incomplete records and coordinating validation and corrective actions with divisional stakeholders.

• Maintain thirdparty data accuracy including ongoing MSP flag maintenance and alignment of thirdparty records across BCM and TPRM data sources.

• Support ENS system migration activities including data extraction data management and ongoing maintenance of ENS templates as migration requirements are confirmed.

• Produce BC awareness and competency reporting including extraction and generation of eLearning/KRI reports from HR systems (e.g. Workday).

• Deliver BCM tools uplift initiatives including analysis of advanced reporting capabilities and identification of opportunities for automation and improved system insights (including future AIenabled reporting).

• Provide Risk Management support including preparation of RCSA evidence data collection drafting of RCSA working files and coordination with Line 2 prior to final submission.

• Coordinate IT Service Continuity Management (ITSCM) program maintenance including metrics management document and plan maintenance MBR reporting coordination and CMDB change tracking.

  Support audit and assurance activities including internal coordination sourcing of evidence and tracking of actions.

• Assist with exercise and invocation coordination including support activities for BCM and IT DR exercises status updates and postexercise reporting.

Work Experience:

Necessary Work Experience includes:

• Experience in roles involving business continuity (e.g. exercising) operational resiliency (e.g. recovery planning) risk management (e.g. RCSA) disaster recovery data analytics and reporting and DR and business continuity tools.

• Solid exposure in general insurance / finance industry

• Some technical knowledge of IT and Disaster Recovery (DR) and the relationship with business continuity

Preferred Work Experience includes:

• Experience in delivering and operationalizing programs in business continuity IT Service Continuity Management and Risk Management

Qualifications:

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

• Understanding of business continuity and DR principles processes and methodologies

• Strong analytical and problem-solving skills are crucial for identifying risks and developing effective solutions

  Excellent communication (written and verbal) is needed to engage with stakeholders and convey complex information clearly.

• Ability to build relationships and work effectively with diverse teams and stakeholders is important.

• Strong organizational skills are needed to manage multiple tasks and projects simultaneously.

  Proficiency in relevant software and tools such as Microsoft Office Suite (Word Excel PowerPoint Visio).

Preferred Qualifications include:

• Experience in some Business Continuity Management System e.g. Fusion RM Archer BR Service Now RM and similar tools

• Understanding of ISO 22301 ITIL 4 Foundation and other relevant Business Continuity standards and ITSM frameworks

• With certifications (e.g. Certification from Business Continuity Institute (BCI) or DRI International (DRII) Business Continuity Planner certified BC Lead Implementor certified ISO 22301 certified)

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employees normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company to each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Travel Frequency:

Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands:

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.