Aftersales Technical Support French Speaker

About Stark

Stark builds the worlds most powerful electric motorcycles. From the VARG MX to the road-legal VARG EX & SM our bikes have won world championships and are engineered to outperform anything with a combustion engine.

Were based in Sant Boi Barcelona growing fast (77% year-on-year) and building a team that will take us even further. If you want to work on a product that people are genuinely obsessed with this is it.

Stark will become the global market leader in premium motorcycles. Building premium motorcycles requires innovation and we need your help to make us succeed in building the backend for our AI systems.

Our mission is to lead the way towards a sustainable motorcycle industry by reducing plastic and CO2 pollution.

This will be achieved by building sustainable products that are superior to traditional technology in terms of Performance Emotion and Design.

The Role

We are looking for a Customer Support Specialist who isnt satisfied with good enough. Youll be the voice the problem-solver and the guide for our riders and dealer partners around the world. This isnt a job for someone who wants routine. Its for someone who thrives on solving complex technical challenges loves speaking directly with customers and wants to play a direct role in shaping how people experience the motorcycle of the future. When riders push our bikes to the limit youll be there to make sure the experience is flawless. When dealers face a challenge youll provide them with knowledge tools and confidence. Youll bridge the gap between engineering brilliance and real-world use.

What Youll Do

• Be the first line of defense for our customers and dealers solving mechanical electrical and software issues.

• Diagnose problems remotely often in real-time guiding users through solutions step by step.

• Turn complex engineering into simple actionable instructions.

• Keep our global dealer network sharp with the latest updates bulletins and insights.

• Collaborate with engineering service and quality teams feeding back what you learn in the field so the bikes keep getting better.

• Document analyze and improve so the next problem is solved even faster.

What you will bring to Stark

• Experience in technical support motorcycle mechanics or automotive diagnostics.

• A strong understanding of mechanics electrical systems and diagnostic tools.

• The ability to turn frustration into confidence by communicating clearly and calmly.

• Fluent English (mandatory) and French. Extra points if you also speak Spanish Italian or German.

• Bonus if youve already worked with EVs motorcycles or high-performance vehicles.

Why work with us

• The chance to work on a product people are genuinely passionate about

• A fast-growing company with real momentum

• A creative international team based in Barcelona

• Competitive salary and benefits package

• Direct access to riders race teams and the product this is not a remote-from-the-product role

• Subsidized lunch in our in house restaurant

• Free access to our in-house gym (including weekends!)

• 30 days of paid vacation

Why This Matters

This is not just support. Its mission-critical. Every time you help a rider youre not just solving a problem. Youre proving that the future is faster cleaner and better than the past. Work closely with Service Parts and Sales Support departments as well as Engineering and Quality teams to enhance overall support efficiency.

At Stark we dont just accept differencewe celebrate it we support it and we thrive on it for the benefit of our employees our products and our community.

We are committed to creating an inclusive environment where everyone regardless of gender identity sexual orientation race religion age neurodiversity or disability feels a true sense of belonging. We believe that diverse teams make better decisions and that a culture of equity is a prerequisite for innovation.

Accessibility: If you require any reasonable adjustments during the application or interview process (such as assistive technology extra time or a specific format) please let us know at We are here to support you.

We encourage applications from underrepresented groups and are excited to see how your unique perspective can help us grow