Sales Operations & AI Manager

Full-time (40hrs a week) Hybrid Berlin Germany / Wrocław Poland

About Us: At The Global Talent Co. we provide opportunities to work with leading innovative technology companies worldwide offering stable employment competitive compensation career growth and access to a community of 25k like-minded marketing professionals.

About the Company: Join a fast-growing European brand-experience company shaping how businesses show up in physical space! Founded in 2014 with offices across Germany Poland and Sweden the company designs and manufactures custom logo signage at scale operating multiple consumer brands across the continent. Through people processes and technology theyre on a path to become the industrys first truly scalable player and AI sits at the heart of that vision.

About the Job: As a Sales Operations & AI Manager you will own the systems automations and infrastructure that power the sales engine. The role sits at the intersection of CRM architecture AI-driven process automation and lead generation enabling the sales team to operate faster smarter and at scale. Youll partner closely with sales reps and content owners turning a working sales motion into a fully systemised one.

Tasks

What Youll Do:

• Own the end-to-end inbound sales process architecture mapping optimising and systemising every stage from first touch to closed deal.
• Configure maintain and continuously improve the CRM (Bitrix24) pipelines automations fields workflows and integrations.
• Build and deploy AI agents to automate repetitive sales tasks enrich data and accelerate decision-making.
• Own the technical architecture of email marketing sequences segmentation logic trigger rules and tooling in close collaboration with content owners.
• Build and operate lead generation automations prospecting workflows data sourcing enrichment pipelines and outreach sequencing.
• Ensure data quality and reporting integrity across all sales tooling giving leadership clear visibility on pipeline health and funnel performance.

Requirements

Requirements:

• 3 years in sales operations revenue operations or a growth engineering role ideally in a digital-native or e-commerce environment.
• Hands-on CRM configuration experience with proven ability to migrate and adapt platforms (Bitrix24 a plus).
• Practical experience building AI-powered workflows or agents not just using tools but architecting solutions with them.
• Highly systematic thinker able to document processes identify failure points and close gaps without hand-holding.
• Strong bias for automation over manual work if something is done twice it should be automated.
• Tight prioritisation few things done properly with measurable outcomes.
• Fluent English (C1); German or Polish a plus.