Service Delivery Center Senior ServiceNow Developer
San Antonio, TX - USA
Job Summary
Location: San Antonio and Alpharetta
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Service Delivery Center ServiceNow Developer Senior
Drive enterprisescale transformation on one of the worlds most powerful workflow this role youll design and deliver ServiceNow solutions that solve complex problems enable smarter ways of working and support missioncritical outcomes for EY teams and clients across industries.
The opportunity
EYs Service Delivery Center continues to expand its ServiceNow capabilities to meet growing demand across the firm and our clients. As a Senior ServiceNow Developer youll play a key role in shaping platform architecture leading complex implementations and influencing how ServiceNow is used at scale. Youll work alongside technologists and consulting teams to deliver secure highquality solutions while mentoring others and setting development standards.
Your key responsibilities
Youll spend your time designing building and optimizing ServiceNow solutions that have real enterprise impact including:
- Designing and delivering ServiceNow solutions across multiple modules such as IT Service Management IT Operations Management Asset Management Strategic Portfolio Management Integrated Risk Management Security Operations HR Service Delivery and Customer Service Management
- Developing custom applications workflows business rules client scripts and integrations using JavaScript and Glide
- Owning platform architecture decisions to ensure scalability performance security and alignment with ServiceNow best practices
- Designing and implementing integrations between ServiceNow and thirdparty enterprise systems using REST and SOAP
- Partnering with business and technology stakeholders to translate requirements into effective technical solutions
- Acting as a ServiceNow subject matter expert by supporting complex issues mentoring team members and promoting platform standards
Skills and attributes for success
To qualify for the role you must have
- Bachelors degree in Computer Science Information Systems Business Administration or a related field
- Five or more years of handson ServiceNow development experience in large or complex enterprise environments
- Strong expertise in ServiceNow platform architecture and core development components including business rules client scripts workflows and UI policies
- Proven experience integrating ServiceNow with external systems using REST and SOAP APIs
- Experience working in Agile or Scrum delivery environments
- Strong communication skills with the ability to engage both technical and nontechnical stakeholders
Ideally youll also have
- Experience delivering ServiceNow solutions aligned to industryspecific requirements
- Exposure to advanced ServiceNow modules such as ITOM SPM IRM or Security Operations
- Experience supporting AIenabled solutions or integrations such as conversational or automation capabilities
ServiceNow certifications
The following certifications are required or strongly preferred for this role:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
Strongly preferred
- ServiceNow Certified Implementation Specialist (CIS) in one or more modules (for example ITSM ITOM SPM or IRM)
Nice to have
- Additional ServiceNow mainline or advanced certifications
What we look for
You bring a consultative mindset and enjoy solving complex problems through technology. Youre comfortable working across distributed teams balancing multiple priorities and taking ownership of outcomes. You value quality consistency and continuous improvement and youre motivated by the opportunity to influence how a global platform is designed delivered and used.
What we offer you
At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore.
- We offer a comprehensive compensation and benefits package where youll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $67000 to $136800. The base salary range for New York City Metro Area Washington State and California (excluding Sacramento) is $80300 to $155300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education experience knowledge skills and addition our Total Rewards package includes medical and dental coverage pension and 401(k) plans and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external client serving roles to work together in person 40-60% of the time over the course of an engagement project or year.
- Under our flexible vacation policy youll decide how much vacation time you need based on your own personal circumstances. Youll also be granted time off for designated EY Paid Holidays Winter/Summer breaks Personal/Family Care and other leaves of absence when needed to support your physical financial and emotional well-being.
Are you ready to shape your future with confidence Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race color religion age sex sexual orientation gender identity/expression pregnancy genetic informationnational origin protected veteran status disability status or any other legally protected basis including arrest and conviction records in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process please call 1-800-EY-HELP3 select Option 2 for candidate related inquiries then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EYs Talent Shared Services Team (TSS) or email the TSS at .
Required Experience:
Senior IC
About Company
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