ServiceNow Developer (ITSM)

Job Summary

The ServiceNow Developer is responsible for designing building and supporting custom applications using core ServiceNow platform capabilities. This role requires strong expertise in advanced scripting data modeling security workflow automation integrations and modern UI development using Workspaces and UI Builder. The developer works independently on complex requirements while ensuring alignment with platform best practices and user experience standards. Strong communication technical ownership and architectural thinking are essential for success in this role.

Job Requirements

• Serve as a primary developer for custom applicationsbuilt on the ServiceNow platform supporting enterprise and ITBMaligned use cases.
• Design and implement endtoend custom application architecture including scoped applications tables relationships data model and configuration.
• Apply advanced platform scripting(Script Includes Business Rules Glide APIs asynchronous processing) to deliver scalable and highperformance solutions.
• Configure and manage application securityincluding roles ACLs data access rules and separation of concerns following platform best practices.
• Design and manage Flow Designer and Workflow automationsto support custom application lifecycles approvals and process orchestration.
• Build and maintain integrations with thirdparty tools and enterprise systemsusing REST APIs integration spokes and MID Server as required.
• Develop modern user experiences using Workspaces and UI Builder creating responsive rolebased interfaces for custom applications.
• Create and enhance UI componentssuch as Forms Lists UI Actions UI Policies and related platform elements to support application functionality.
• Support Service Portal experiencesfor custom applications where portalbased access or legacy UI is required.
• Collaborate effectively with product owners and cross-functional teams through design documentation technical reviews and solution walkthroughs.

Education

Minimum of 5 years of related experience

Primary skillset:Custom Applications Advanced Scripting Flow Integrations

Secondary skillset: Service Portal