Breakthrough Minneapolis Student Services Director

Breakthrough Minneapolis at Blakes (BMB) mission is to support motivated students in overcoming barriers on their paths to college through engaging academically rigorous out-of-school programs while inspiring and preparing promising high school and college students especially those of color to become the next generation of educators.

BMB has an aspirational vision of what school and learning could be for all students when education is student centered culturally responsive and equitable.

About the Role

As a crucial member of a small yet impactful BMB team the Student Services Director (SSD) is primarily responsible for all non-academic student-facing support services and programming as well as data management. As an ambassador of the program the SSD builds supportive relationships with students parents and schools to ensure the academic and socio-emotional success of all BMB Scholars.

Primary Responsibilities:

• Lead the development and execution of safe engaging and culturally relevant youth development and enrichment programming for students (middle and high school) and support volunteers in its implementation
• Manage recruitment admissions and ongoing support of BMB students including recruiting students from Minneapolis Public Schools and other charter middle schools
• Track student progress through available data (grades test scores attendance) and provide support to students and their families as needed to ensure BMB achieves its objectives
• Manage family and student communication to foster maximum attendance and engagement
• Sustain partnerships with local middle and high schools for the purpose of student recruitment student support and student data
• As part of a team support recruitment/selection of teaching fellows and volunteers and provide ongoing feedback and coaching as needed
• Address behavioral incidents and conflicts with students and volunteers according to established BMB practices; use judgment to escalate incidents to executive director level as needed
• Perform other duties that may be assigned

Minimum Qualifications:

Education & Experience:

• Bachelors degree required in youth development education or equivalent degree
• Two years experience working with middle and high school-aged students and their families in a youth development and/or educational setting

The ideal candidate:

• Takes initiative self-motivated able to identify problems and develop solutions
• Sets high personal standards follows through on commitments models fairness and transparency in interactions
• Results-oriented; holds self accountable; able to achieve outcomes and meet deadlines in a flexible fast-paced environment
• Embraces a growth mindset creates a learning environment; committed to continuous improvement
• Ability to effectively communicate in diverse environments and with diverse groups
• Ability to work flexible hours. This may include adjusting the weekly schedule to accommodate several evening events a year (such as parent-teacher conferences) and monthly Saturday sessions during the school year.

Preferred qualifications:

• Knowledge of the barriers to educational equity and access to higher education and commitment to diversity equity and inclusion
• Bilingual
• Previous experience using Salesforce various social media platforms and Google apps
• Familiarity with the Breakthrough Collaborative model

Breakthrough Minneapolis at Blake encourages individuals of all backgrounds to apply for this position and we do not discriminate on any basis prohibited by applicable law. We celebrate the diversity of our world and our community and we seek to build a team that reflects that diversity in every way. We welcome and encourage all qualified applicants who share that same vision as we wish to engage all those who can contribute to our work and this mission.

If you feel you can make an impact send your resume and cover letter to Executive Director of Breakthrough Minneapolis Tricia Crossman at or visit for more information.