Financial Services Consumer Panel Members

Financial Conduct Authority

Job Location:

London - UK

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

FCA FinancialServices Consumer Panel

Vacancies for Panel Members

An exciting opportunity hasarisen forhigh performing individualswithexpertiseinfinancial services and consumer policyto join the Financial Services Consumer Panel (the Panel).

About the FCA

The Financial Conduct Authority is the conduct regulator fornearly 42000financial services firms and financial markets in the UK and the prudential supervisor for 41000 firms setting specific standards for 17000 firms.

The FCAs strategicobjectiveis to make sure relevant markets function well and has outlined how it will achieve this in its5-year strategy. Its operationalobjectivesare to protect consumers protect the integrity of the UK financial system and to promote effective competition in the interests of consumers. It also has a secondaryobjectivetofacilitatethe international competitiveness and growth of the UK economy in the medium to long term.

The role of the Panel

The Panel isestablishedunder statute and is independent of the Financial Conduct Authority (FCA). Itrepresentsthe interests of consumers of financial services (including small business consumers) to the FCA. Its vision is for financial services markets to work well for consumers. Its role is to ensure that the consumer interest is considered as part of the FCAs policy development and implementation.

Panel members offer constructive advice and challenge to help the FCA deliver its strategic and operationalobjectivesthroughout the policy cycle.They engagewith the FCA at all levels including the Chair CEO and Executive Committee to help shape the regulators policies rules and responses to live issues thatimpactfinancial services consumers.The Panel is supported by a Secretariatprovided bythe FCA.

Membership of the Panel is made by individual appointment. Panel members do notrepresentanyoneorganisationor business.

Further detailsabout the Panels work and itscurrent membership can be found on thePanels website.

The roles

The FCA is looking to appointtwonew members to replace outgoing Panel members.

Successful candidates will be able todemonstratesignificantexpertiseandexperience in one or more of thefollowingareas:

Consumer engagement and behavioural insights

InnovationtechnologyandAI

Fintech and digitalmarkets

Retailbanking

Investment

Payments

Academic research

The roles require an affinity with the interests and concerns of consumers from across all socio-economic and demographic backgroundsandsmall businessesand the ability to analyse new initiatives and policy across the breadth of the FCAs activities from the consumer perspective.

In additionthey shouldbe able todemonstrate:

Astrong interest in ortrack recordofrepresentingthe interests of consumers from across societyincludingthose with vulnerable characteristics

Demonstrableexperienceof policy developmentin financial services witha track recordof providing advice or constructive challenge to senior officials

A sound understanding of the FCAs role andobjectivesand the impact of FCA policy and regulation on financial services and by extension on consumers and the ability to quickly grasp a wide range of complex financial issues.

Self-motivatedand able toindependently manageandprioritisetheir workloadandtimeeffectively.

Stronganalytical anddrafting skills and the ability to engage collaborate and communicate effectively with FCA and other stakeholders at all levels including at Board and Executive Committee level.

A commitment to diversity and inclusion and to reflecting the diversity of consumers lives.

The ability to act in an independent advisory capacity and to respect the confidential nature of discussions.

We would also welcome candidates from the devolved nationswith an understanding of how these devolved powersimpact policiespublicservicesand consumers.

Weare proud to be aDisability Confident Employer and therefore people or individuals with disabilities and long-term conditions who best meet the criteria for a role will go through to the next stage of the recruitment cases of high applicationvolumeswe may progress applicants whose experience most closely matches the roles key requirements. (To learn more about the Disability Confident Scheme Click Here)

Members are expected to attend twice-monthly formal Panel meetings (normally held on the first and third Wednesdays of each month except in August) and other ad hoc meetings to discuss specific issues.

Meetings include in-person meetings at the FCAs offices in Stratfordand on-line. Members shouldmaintainexpertisein a particular subject area develop relevant networks and be accountable for leading on consultation responses and discussions on issues relating to that arearepresentingthe Panel within theFCAand contributing to projects and the Panels forward agenda.

Appointments are made by the FCA Board usually for a term of three years.Successful candidates should expect to commit tono fewer than35 days per annum and will be eligible for a fee of 16500per annum1.

Additional Information

All applicantsare required todemonstratethat they do nothave other interests likely to conflict with their responsibilities as an appointment by the FCA. Any potential conflict of interest should be declared as early as possible in the selection process. As such these positions are not suitable forthose who arecurrentlyemployed in FCA regulated firms thefinancialregulatory family2orconsumer lobbying organisations.

Candidates should also be aware that legislation prohibits Panel members from receiving otherremunerationfrom the FCA the PSR HMT the PRA or the Bank of England including for other paid panels advice or consultancy work.

All Panel members are expected to read andcomply withthe Panels Conflict of Interests Policy and declare to the Panel Secretariat any interests/relationships that may give rise to any actual or potential conflicts of interest. With this in mind candidates are reminded of the Seven Principles of Public Life: selflessness objectivity integrity accountability opennesshonestyand leadership (more information can be found here).

Due diligence

Candidates undergo several rounds of thorough due diligence throughout the entirety of the selection process. Applicants must be able todemonstratethat theyhold andwill need tomaintainfor the duration of the appointment the right to work in the UK.

Initial due diligence undertaken throughout the assessment process may include but is not limited to reviewing publicly available information such as an applicants social media presence and media footprint as well as conducting a Credit Check Disclosure and Barring Service (DBS) checks. Data held by the FCA on applicants for regulatory purposes may also be referenced where relevant.

The appointment of successful candidatesis subject toand dependent on further due diligence andsecurity vetting to Security Check (SC) National Security Vetting privacy noticeexplains how SC level data is shared and who the data controllers are.

The FCA Values & Diversity

The FCAsambition is to create a diverse and inclusive workplace that reflects the society we serve helping us to be a better regulator. We serve the public and our decisions directly affect the wellbeing of peoplebusinessesand the UK economy. So our values matter. Theyrepresentthe culture we aspire to every day guiding our judgements buildingtrustand helping us to be At our best.

As a forward-facing organisation which is continually working to drive improvements for everyone who uses financial services the FCA is looking for people who share our openness and addition to gender diversity the FCAs commitment to diversity and inclusion has a broader range which includes disability ethnicityLGBTand gender identity through to mental health and social mobility issues.Further details on the FCAs diversity and inclusion targets can be foundhere.

The Panel is equally keen to achieve a more diverse and inclusive membership.

How to apply

Pleaseapplyvia the FCA Careers portal ( CV and a covering letter which sets out the vacancyyou are applying for your interest in the role and encapsulates the aspects of your experience relevant to the required criteria.

Application Support

We want to remove anypossible barriersand are committed toprovidinga wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.

If you have an accessibility requirement disability or condition that means you might require changes to the recruitment process please contact your recruiter to discuss this further. Our aim is to make yourapplication as easy as possible and your recruiter will be happy to work with you to make any necessary arrangements where possible.

The closing date for applications is15May2026.

We expect tocommenceinterviews for shortlisted candidates inlateMay/ early June2026 with appointmentscommencingfrom1September2026onwards.

If you would like to discuss any of the roles further please contact the Panel Secretariat at.

FCA FinancialServices Consumer PanelVacancies for Panel MembersAn exciting opportunity hasarisen forhigh performing individualswithexpertiseinfinancial services and consumer policyto join the Financial Services Consumer Panel (the Panel).About the FCAThe Financial Conduct Authority is the conduct re...