People Operations Lead

Company Overview

Durwest has been a trusted leader in Construction and Project Management for over 40 years with a strong presence on Vancouver Island and projects exceeding $90M. We are in an exciting period of growth and transformation. We have new leadership a revitalized brand and an elevated commitment to operational excellence and the Durwest Building Experience.

We are actively seeking professionals who take ownership embrace growth and build lasting relationships; individuals ready to help us shape the next chapter of Durwest.

Role Overview

The People Operations Lead is a trusted partner within the Corporate Services team responsible for delivering thoughtful people-centered HR operations and internal services at Durwest.

This role serves as a primary point of contact for employees and leaders offering practical guidance support and sound judgment while ensuring compliant consistent and values-driven practices.

The role also plays a key part in building scalable people processes that enable connection engagement and growth as the organization evolves.

Areas of Focus

People Operations / HR

• Act as the first point of contact for employee and leader HR questions including policies benefits and employee lifecycle matters.
• Manage full-cycle recruitment and onboarding for field and office roles.
• Support performance management absence and leave management and low-to-moderate complexity employee relations issues escalating as needed.
• Administer employee lifecycle changes (hires promotions leaves terminations) and maintain accurate HRIS records.
• Support compensation reviews job evaluations investigations and labour relations activities in partnership with the Corporate Services Manager.

Policy Compliance & Governance

• Support the development interpretation and rollout of people-related policies and guidelines.
• Ensure policies templates and processes remain current compliant and aligned with Durwest values.
• Help leaders apply policies consistently and fairly across the organization.

Employee Experience Culture & Engagement

• Support employee training development and engagement initiatives.
• Coordinate engagement activities events and connection-building initiatives.
• Model and reinforce Durwests values through daily interactions and support.

Systems Process & Continuous Improvement

• Develop and maintain department SOPs and tools.
• Track and analyze HR metrics to identify trends and improvement opportunities.
• Support continuous improvement initiatives to streamline processes improve systems and enhance the employee experience.

Communications and Engagement

• Draft and coordinate people-related internal communications and announcements.
• Support external communications and content posting in alignment with brand guidelines.
• Assist with coordination and logistics for events and sponsorships.

Who You Are

Youre someone who genuinely enjoys helping things run well (and run better!). You bring judgment and care to sensitive situations take ownership of your work and follow things through without needing to be chased. You build trust easily communicate clearly and have a natural service orientation that shows up in how you interact with people at every level.

Youre organized and detail-oriented comfortable managing competing priorities without losing sight of what matters. Youre at home with systems and technology and you find real satisfaction in improving how things work whether thats a process a tool or the experience someone has when they need support.

You work well independently but you stay connected to the people around you. You bring energy practicality and a people-first lens to everything you do.

Qualifications

• Post-secondary diploma or degree in Human Resources Business Administration or a related field or an equivalent combination of education and experience.
• 5 years of progressive HR experience with a track record of growing responsibility across core people operations functions.
• CPHR designation or CPHR candidacy is an asset.
  

Why Join Durwest

• Trusted Reputation:Join a well-established locally rooted team with 40 years of experience delivering projects across Vancouver Island.
• Relationship-Driven Culture:Be part of a team that values trust collaboration and long-term partnerships not only with clients consultants and trade partners but also within our own Durwest family.
• Opportunities to Grow:Be part of an exciting phase of transformation and growth with opportunities to take ownership expand your skills and shape your career.
• Competitive Rewards:Receive a competitive salary extended health benefits RRSP matching bonus opportunities and other perks.
• Lifestyle & Location:Enjoy work-life balance in beautiful Victoria BC supported by a stable pipeline of local projects.
• High-Performing Team:Collaborate with professionals who value accuracy professionalism accountability and fun in a supportive team environment.

We welcome and encourage applications from all qualified candidates; however only those selected for an interview will be contacted.

To help us identify the best fit please ensure your resume highlights your most relevant qualifications and complete the three short pre-screening questions. Your time and attention here will strengthen your application and increase your chances of moving forward!

We understand that job applications take time and we sincerely appreciate your effort and interest in building your career with Durwest.

Required Experience:

Manager