Sr. Learning & Development Operations Specialist

• Drive standardization and operational efficiency across the Learning & Development organization
• Analyze LMS data to measure learner engagement and program effectiveness
• Track report and tell the story behind key L&D performance metrics (KPIs)
• Present insights to leaders in a clear compelling and visually engaging way
• Build and manage the annual training calendar and major project plans adjusting timelines and resources as business needs evolve
• Manage the Learning Management System and related training tools to support enterprise objectives
• Create and maintain detailed documentation for training processes procedures and workflows
• Partner with HRIS and cross-functional teams to ensure seamless system integration
• Manage and collaborate with external training vendors
• Conduct needs assessments to identify opportunities to improve learning systems programs and processes
• Continuously enhance HR Field Support processes to deliver a smooth compliant experience for Outfitters
• Stay current on industry trends and best practices in learning and development
  

• Bachelors degree in Management Business Administration Human Resources or a related field
• 5 years of relevant professional experience
• Strong proficiency in Microsoft Office
• Experience administering an LMS and driving process improvement (Workday preferred)
• Solid understanding of learning and development concepts practices and procedures
• Strong analytical and critical-thinking skills with experience navigating complex systems
• Familiarity with learning data visualization tools (Power BI dashboards Excel)
• Proven ability to manage multiple projects build effective plans and execute with precision
• Excellent problem-solving skills with a focus on root-cause analysis
• Strong presentation skills with the ability to communicate effectively to leaders managers vendors and Outfitters
• Exceptional interpersonal written and verbal communication skills
• Ability to collaborate build relationships and influence across all levels of the organization
• Comfortable navigating ambiguity shifting priorities and continuous change
• Detail-oriented self-motivated and quick to learn

• Minimum Degree Required: Bachelors Degree in Management Business Administration Human Resources or a related field
• Experience: 5 years of experience
• Strong Microsoft Office proficiency.
• Experience in LMS administration and process improvement preferably Workday.
  

• Regular computer and desk work
• Occasional walking and standing
• Seldom or never required to lift up to 50 lbs

Full Time Benefits Summary:
Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at