Software Development Manager, Device Engagament Metrics

Application deadline: May 6 2026

We are looking for a passionate Software Development Manager to lead our device software into the next generation. We need someone who can support our current product line while driving innovation for Devices software features. To excel in this role youll need to be a seasoned leader with experience in leading software teams. Youll be making crucial decisions on design staffing requirements and timelines balancing risks and trade offs.

In this position youll collaborate with partner with local and worldwide teams to shape the future of Amazon devices and services. Your focus will be on creating easy-to-use products that run efficiently on minimal power. Youll lead our firmware efforts bringing new consumer products to market and interacting with teams across Fire TVAlexa EreadersTablets Ring BlinkEero and Amazon.

We believe distance shouldnt separate us from what we care about. Thats why were on a mission to keep people close to whats important. As our Software Development Manager youll play a key role in this mission always striving to create the best products for our customers.

If youre passionate about technology enjoy tackling complex challenges and want to make a real impact on home security we want to hear from you

Key job responsibilities
Team Leadership & People Management

* Lead and mentor a two-pizza team of 812 Software Development Engineers focused on infrastructure provisioning and device lifecycle
* Conduct regular 1:1s deliver continuous feedback and drive career development for all team members
* Recruit hire and onboard top engineering talent in alignment with organizational growth goals
* Foster an inclusive team culture that promotes innovation collaboration and operational excellence
* Manage performance reviews compensation planning and promotion processes

Technical Strategy & Execution

* Own the technical roadmap and drive delivery of features and bug fixes across Amazons devices portfolio
* Lead architectural decisions for scalable reliable provisioning workflows supporting devices fleet
* Partner with engineering and product teams across Fire TV Tablet eReaders Alexa Ring and Blink to ensure the right firmware strategy and instrumentation architecture is applied for collecting the right device signals
* Lead incident response and operational excellence initiatives reducing provisioning failures and improving time-to-production metrics
* Define establish and monitor KPIs to drive consistency across a multi-device portfolio

Cross-Functional Collaboration

* Collaborate with senior leadership and peer SDMs to align team priorities with broader Devices organization objectives
* Work closely with Principal Engineers and Senior SDEs to define technical standards and best practices
* Represent the team in organizational planning resource allocation discussions and technical reviews

Operational Excellence & Innovation

* Drive continuous improvement in software development practices including CI/CD pipelines testing frameworks and deployment automation
* Champion operational metrics and mechanisms to improve system reliability reduce toil and accelerate delivery
* Balance short-term delivery commitments with long-term technical debt reduction and system modernization
* Promote a culture of experimentation and learning encouraging adoption of new technologies and methodologies

Business Impact & Communication

* Translate business requirements into technical execution plans with clear milestones and success criteria
* Communicate team progress risks and achievements to senior leadership through written narratives and business reviews
* Contribute to organizational strategy discussions providing insights on technical capabilities and constraints
* Manage stakeholder expectations and build trust through consistent delivery and transparent communication

A day in the life
The Software Development Manager will work with their team to deliver device software capabilities to enhance customer experiences with connected devices. You will work closely with your stakeholders to prioritize and schedule engineering work. You will be responsible for all engineering team members coaching and mentoring as they work to execute a set of agile stories to deliver the required features. You will also work with your direct reports to remove roadblocks help with career development and coach the team on best practices and agile processes.

About the team
The Device Engagement Metrics team serves as the trusted foundation for understanding device experiences and customer behavior. We build and maintain high-quality business-critical measurement systems that give product lines across Fire TV Tablet eReaders Alexa Ring and Blink the signals they need to create seamless experiences that integrate into and enhance customers lives.

Through a horizontal privacy-centric approach to data collection and metrics definition we provide a scalable consistent framework that enables leaders to evaluate performance identify opportunities and make strategic decisions with meaningful comparisons and analysis across all device portfolios

- 3 years of engineering team management experience
- 7 years of engineering experience
- 8 years of leading the definition and development of multi tier web services experience
- 3 years of Software Engineer Software Developer or related occupational experience
- 1 years of providing technical leadership and project management for all aspects of the software development lifecycle experience
- 1 years of developing large-scale multi-tiered distributed software systems using Java C# or C experience
- 1 years of developing large-scale multi-tiered distributed software systems using service-oriented architecture experience
- 1 years of developing large-scale multi-tiered distributed software systems using distributed programming experience
- Bachelors degree or foreign equivalent in Computer Science Engineering Mathematics or a related field
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
- Experience in recruiting hiring mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CO Denver - 184900.00 - 250200.00 USD annually