The Product Data Management Specialist uses strategy and analytics to improve the digital shopping experience via improved product data. This role owns what data is available for each product to aid in the presentation promotion and discoverability across the site and app to maximize conversion revenue and customer engagement.
This role partners closely with merchandising marketing content operations product and UX teams to ensure the right products are surfaced to the right customers at the right time.
Key Responsibilities
Analyze and track attribute completeness and accuracy.
Improve onsite product discovery via enhanced metadata to drive conversion and revenue growth.
Setup recurring audits & compliance processes to monitor accuracy and completeness.
Assess and improve structured product content guidelines for data consistency.
Work with Product Engineering and BI to syndicate the metadata availability and usage across various systems to maximize visibility and impact across all platforms (app web etc).
Utilize AI tools to enrich metadata to improve speed accuracy and breadth.
Collaborate with Product and Content Operations to define requirements for product metadata as we onboard a new PIM and CMS tool including enhanced images videos translations and key attributes by category.
Work closely with data science and BI to define create and own the key metrics used to determine strategies and actions.
Work closely with regional teams to adjust the global metadata regional needs across the globe.
Coordinate with Merchandising to support strategic priorities by category brand etc.
Performance Optimization
Partner with Product & BI to track the impact to AoV Conversion and Add to Cart of the metadata improvements.
Use data and experimentation (A/B testing personalization and behavioral insights) to continuously improve site performance.
Qualifications
Strong experience managing digital storefronts for high-traffic ecommerce platforms.
Understanding of ecommerce KPIs including conversionadd-to-cart AOV and revenue per visitor.
Experience building the foundations of a site merchandising function including tools reporting and processes - with particular focus on product metadata.
Strong analytical mindset with experience using data to drive merchandising decisions.
Experience working cross-functionally with marketing product UX and engineering teams.
Proven ability to translate data into clear recommendations and influence cross-functional partners
Comfortable working with ambiguity and imperfect data in a fast-moving environment
Experience in health wellness supplements or consumer packaged goods ecommerce.
Familiarity with merchandising tools search platforms and personalization engines.
Equipment Knowledge:
Experience with Microsoft Office Suite (Word Excel PowerPoint)
Experience with Google Business Suite (Gmail Drive Docs Sheets Forms) preferred
Experience Requirements:
7 years of ecommerce merchandising experience.
Education Requirements:
Bachelors degree in Economics Finance Statistics Engineering or a related quantitative field (MBA or Masters a plus not required)
#LI-ME1
The anticipated pay scale for this position can be found below however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job the type of years and experience within the industry education etc. iHerb LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical dental vision and basic life insurance programs and may enroll in our companys 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the companys policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits visit us at .
About iHerb iHerb is on a mission to make health and wellness accessible to all. We offer Earths best-curated selection of health and wellness products at the best possible value delivered with the most convenient experience.
Were the worlds largest eCommerce platform dedicated to vitamins minerals and supplements and other health and wellness products. For more than 25 years weve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items we ship over 50000 products from over 1800 brands direct to our customers in 180 countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly Embrace Diversity & Inclusion Strive for Simplicity
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
Required Experience:
IC
Job SummaryThe Product Data Management Specialist uses strategy and analytics to improve the digital shopping experience via improved product data. This role owns what data is available for each product to aid in the presentation promotion and discoverability across the site and app to maximize conv...
Job Summary
The Product Data Management Specialist uses strategy and analytics to improve the digital shopping experience via improved product data. This role owns what data is available for each product to aid in the presentation promotion and discoverability across the site and app to maximize conversion revenue and customer engagement.
This role partners closely with merchandising marketing content operations product and UX teams to ensure the right products are surfaced to the right customers at the right time.
Key Responsibilities
Analyze and track attribute completeness and accuracy.
Improve onsite product discovery via enhanced metadata to drive conversion and revenue growth.
Setup recurring audits & compliance processes to monitor accuracy and completeness.
Assess and improve structured product content guidelines for data consistency.
Work with Product Engineering and BI to syndicate the metadata availability and usage across various systems to maximize visibility and impact across all platforms (app web etc).
Utilize AI tools to enrich metadata to improve speed accuracy and breadth.
Collaborate with Product and Content Operations to define requirements for product metadata as we onboard a new PIM and CMS tool including enhanced images videos translations and key attributes by category.
Work closely with data science and BI to define create and own the key metrics used to determine strategies and actions.
Work closely with regional teams to adjust the global metadata regional needs across the globe.
Coordinate with Merchandising to support strategic priorities by category brand etc.
Performance Optimization
Partner with Product & BI to track the impact to AoV Conversion and Add to Cart of the metadata improvements.
Use data and experimentation (A/B testing personalization and behavioral insights) to continuously improve site performance.
Qualifications
Strong experience managing digital storefronts for high-traffic ecommerce platforms.
Understanding of ecommerce KPIs including conversionadd-to-cart AOV and revenue per visitor.
Experience building the foundations of a site merchandising function including tools reporting and processes - with particular focus on product metadata.
Strong analytical mindset with experience using data to drive merchandising decisions.
Experience working cross-functionally with marketing product UX and engineering teams.
Proven ability to translate data into clear recommendations and influence cross-functional partners
Comfortable working with ambiguity and imperfect data in a fast-moving environment
Experience in health wellness supplements or consumer packaged goods ecommerce.
Familiarity with merchandising tools search platforms and personalization engines.
Equipment Knowledge:
Experience with Microsoft Office Suite (Word Excel PowerPoint)
Experience with Google Business Suite (Gmail Drive Docs Sheets Forms) preferred
Experience Requirements:
7 years of ecommerce merchandising experience.
Education Requirements:
Bachelors degree in Economics Finance Statistics Engineering or a related quantitative field (MBA or Masters a plus not required)
#LI-ME1
The anticipated pay scale for this position can be found below however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job the type of years and experience within the industry education etc. iHerb LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical dental vision and basic life insurance programs and may enroll in our companys 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the companys policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits visit us at .
About iHerb iHerb is on a mission to make health and wellness accessible to all. We offer Earths best-curated selection of health and wellness products at the best possible value delivered with the most convenient experience.
Were the worlds largest eCommerce platform dedicated to vitamins minerals and supplements and other health and wellness products. For more than 25 years weve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items we ship over 50000 products from over 1800 brands direct to our customers in 180 countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly Embrace Diversity & Inclusion Strive for Simplicity
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
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