Talent Management Specialist

The Talent Management Specialist provides operational administrative and analytical support to enterprise-wide talent management processes including succession planning assessments coaching and annual talent cycles.

This role partners closely with the Senior Manager - Leadership & Succession Strategy the Senior Manager - Talent Management Processes & Governance other COE teams HR Business Partners and HR Shared Services to ensure seamless and accurate execution of enterprise talent programs.

The ideal candidate is highly organized detail-oriented customer-focused and comfortable coordinating across multiple stakeholders and systems in a fastpaced HR environment consistent with typical enterprise expectations (e.g. training admin reporting and process support functions).

Key Responsibilities

Talent Process Execution & Coordination

• Manage assessment and coaching requests from HR and business leaders ensuring accurate intake tracking and SLA adherence.
• Support annual talent cycles (Performance Potential Development Succession) including scheduling logistics followups and maintaining process documentation.
• Coordinate and support calls live training and working sessions with Talent Partners and HR teams to ensure clarity readiness and process compliance.

Training Materials & Communication

• Develop and maintain training materials guides and resources related to talent assessment succession calibration and performance review processes.
• Prepare and distribute communications and toolkits for managers and HR partners during talent cycles aligned with best practices in communications planning at scale (e.g. communications plan partnership and deliverables).
• Maintain SharePoint and MyEcolab with updated talent management documentation knowledge content and process guides.

Systems Reporting & Troubleshooting

• Partner with COEs (Data Analytics HRIS GBS/HRSD) to troubleshoot reporting dashboard and WD system issues related to talent processes.
• Run recurring talent process reports and compile insights for Talent COE and HR leadership.

Operational & Administrative Support

• Maintain SOPs process maps job aids and workflow documentation to ensure process consistency.
• Track SLA compliance and operational metrics for core TM processes.
• Support cross-functional initiatives across Talent COE including global programs process improvements technology pilots and talent data readiness initiatives.

Minimum Qualifications:

• Bachelors degree in HR Business Administration Psychology Communications or related field widely preferred in external benchmarks.
• 2-4 years of experience in HR operations HR coordination talent management or similar roles.
• Advanced or bilingual English proficiency (oral and written).
• Strong organizational administrative and project coordination skills.
• Proficiency with MS Office (Excel PowerPoint Word) and comfort working in HR systems (e.g. Workday SharePoint Visier).
• Ability to manage multiple priorities with strong attention to detail.
• Strong written and verbal communication skills; ability to create clean clear training materials.

Preferred Qualifications:

• Experience or demonstrated interest in using AI-enabled tools (e.g. Microsoft Copilot) to simplify and automate routine tasks such as documentation communications scheduling reporting and process support.
• Interest in leveraging technology and automation to continuously improve HR operations and talent processes.
• Experience supporting enterprise HR cycles (performance talent review assessments succession).
• Exposure to data analysis or HR reporting.
• Familiarity with Workday and MyEcolab.