Dynamics Trainer

Were hiring an onsite Microsoft Dynamics & Microsoft Copilot Trainer to lead internal enablement and user adoption across the organization. Youll be the resident expert for these tools-training coaching and supporting employees so they can work faster smarter and more consistently. Youll partner with the IT team during upgrades and rollouts but your primary focus is hands-on training and day-to-day guidance for end users.

Years of experience are less important than current Dynamics knowledge strong communication and proven ability to teach and mentor teammates.

• Deliver role-based training for Microsoft Dynamics and Microsoft Copilot across teams including Business Development Manufacturing Service Quality Administration and more
• Create and maintain training materials: job aids quick guides SOPs short videos FAQs and onboarding content
• Run live trainings (small groups and 1:1) office hours refresher sessions and new-hire onboarding modules
• Partner with IT on upgrades and feature releases: translate changes into clear user instructions and adoption plans
• Help users maximize workflows in Dynamics (data entry standards process steps reporting/visibility handoffs) and leverage Copilot for productivity
• Gather feedback from departments identify skill gaps and recommend process/training improvements
• Track training participation and adoption; provide simple progress updates to leadership
• Promote best practices around data quality consistent usage and security awareness

Required Qualifications

• Current hands-on experience with Microsoft Dynamics (CRM/ERP modules as applicable)
• Strong understanding of Microsoft Copilot in business workflows
• Excellent communication and presentation skills-able to train both technical and non-technical audiences
• Proven ability to coach mentor and build confidence in others
• Organized and self-directed-can manage schedules follow-up and deliver consistent training in a fast-paced environment

Preferred Qualifications

• Experience training teams in manufacturing service operations sales/BD or quality environments
• Familiarity with Microsoft ecosystem tools (Teams SharePoint Power BI Power Automate)
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What Success Looks Like

• Users adopt Dynamics and Copilot quickly and use them consistently
• Fewer avoidable errors and cleaner data due to clear standards and training
• Smooth upgrades because end users understand what changed and how to work with it
• Teams report measurable time savings and improved workflow efficiency

To Apply: Send your resume and a short note describing your current Dynamics and Copilot experience plus examples of trainings youve led (audience format and outcomes).