Communications and Change Management Lead

We are seeking a Communication / Stakeholder Engagement / OCM Lead to support enterprise IT initiatives in a complex fast-moving environment where adoption alignment and clear communication are critical to success. This role operates in a large organization with multiple stakeholder groups competing priorities and ongoing transformation efforts that require disciplined messaging and structured change support.

This individual will lead communications and change management efforts across multiple initiatives and serve as the central point for stakeholder engagement planning message development and adoption support. The role is suited for someone who can work across leadership program and operational teams to turn strategy and program activity into communications and change actions that are clear coordinated and usable.

Job Location
Hybrid with periodic onsite support as needed in Baltimore Maryland.

What Youll Be Doing
Lead communications and organizational change management support across enterprise IT and transformation initiatives
Develop communication plans stakeholder engagement plans messaging and outreach materials for varied internal audiences
Create and maintain communications products such as newsletters briefing materials announcements presentations and knowledge materials
Support change adoption by developing communication approaches that reduce resistance improve understanding and reinforce new ways of working
Coordinate with program strategy governance and technical teams to align messaging with initiative goals and delivery milestones
Support forums meetings and engagement activities that improve transparency awareness and stakeholder participation
Track communication effectiveness stakeholder feedback and adoption indicators to inform continuous improvement
Maintain communication and knowledge materials across approved enterprise collaboration platforms

What You Must Have
Bachelors degree in communications organizational development public administration business or a related field.
5 years of experience developing and executing communication strategies stakeholder engagement plans or organizational change management plans
3 years of experience supporting enterprise IT digital transformation modernization or similarly complex organizational initiatives

Preferred Qualifications
Masters degree in communications organizational development public administration or a related field
Prosci Change Management Certification or equivalent

3 years of experience producing executive and staff-facing materials such as briefing memos newsletters presentations talking points or outreach content
3 years of experience supporting stakeholder engagement across cross-functional business and technical teams
3 years of experience planning or supporting change adoption activities including messaging training support readiness activities or feedback collection
2 years of experience measuring communication effectiveness stakeholder engagement or adoption outcomes using qualitative or quantitative methods
2 years of experience supporting communications in a federal environment or similarly regulated enterprise setting
2 years of experience maintaining content in collaboration and knowledge platforms such as SharePoint Confluence JIRA or M365
2 years of experience facilitating meetings forums workshops or stakeholder sessions in support of program communications or change efforts
2 years of experience supporting CIO PMO governance or enterprise transformation functions
2 years of experience supporting communications for identity shared services governance or enterprise platform initiatives
Certification in technical communication UX writing or change management is desirable

Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: